At a Glance
- Tasks: Manage buyer recruitment and coordinate digital platforms for world-class events.
- Company: Join RX Global, a leader in creating unforgettable event experiences.
- Benefits: Enjoy flexible hours, wellbeing initiatives, and study assistance.
- Other info: Inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while enhancing customer experiences.
- Qualifications: Strong communication skills and experience with data or digital systems required.
The predicted salary is between 40000 - 50000 £ per year.
Are you motivated by delivering seamless digital experiences that support world‑class events? Do you enjoy working with data, systems and stakeholders to create positive customer outcomes?
About our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the Role
We are looking for a highly organised and detail-oriented Buyer Operations Manager to support the successful delivery of RX Global Travel events, including IBTM, ILTM, WTM and ATM. This is a varied dual-role position combining buyer recruitment and relationship management with digital platform and event systems coordination.
In this role, you will be responsible for identifying, recruiting, managing and hosting buyers, while also overseeing the set-up and configuration of event management systems, web CMS, mobile apps, registration forms and attendee portals across the full event lifecycle. You will work closely with internal stakeholders, buyers and partners to ensure systems run smoothly and every touchpoint delivers a seamless, reliable and engaging experience.
This opportunity would suit someone who thrives in a fast-paced environment, is confident working across multiple projects at once, picks up new systems quickly, and enjoys balancing operational delivery with stakeholder and customer engagement.
Responsibilities
- Manage and configure SaaS (Hosted Buyer) platforms to support event delivery requirements
- Coordinate platform setup, registration processes and system delivery across event lifecycles
- Act as a central liaison to align stakeholders on requirements, timelines and progress
- Support system integrations, testing (UAT) and continuous platform improvements
- Identify, log and escalate system issues, collaborating with development teams on solutions
- Deliver clear and consistent reporting to support decision-making and performance tracking
- Contribute to buyer recruitment strategies, building strong industry relationships and pipelines
- Manage buyer communications, database activity and event admin to ensure a smooth customer experience
Requirements
- Strong communication and stakeholder management skills, with a collaborative approach
- Good organisational skills with the ability to prioritise and manage multiple tasks
- Experience using data, systems or CRM/database platforms (e.g. Excel, Smartsheet or similar)
- Comfortable working with digital platforms, systems or process improvements
- Ability to analyse information and use data to support decision-making
- Customer-focused mindset with a commitment to delivering a positive experience
- Proactive and adaptable approach, with the ability to work effectively under pressure
- Relevant experience in events, recruitment, operations or digital systems (degree or equivalent experience welcomed)
- Desirable to have EventsAir experience
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Buyer Operations Manager employer: RX
At RX Global, we pride ourselves on being an exceptional employer that fosters a vibrant work culture focused on innovation and collaboration. Our commitment to employee well-being is reflected in our flexible working hours, comprehensive benefits, and numerous growth opportunities, ensuring that you can thrive both personally and professionally while contributing to world-class events. Join us in a dynamic environment where your skills in buyer operations will be valued and your career aspirations supported.
StudySmarter Expert Advice🤫
We think this is how you could land Buyer Operations Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or examples of past projects, bring them along to interviews. It’s a great way to demonstrate your expertise and make a lasting impression.
✨Tip Number 3
Prepare for the unexpected! Research common interview questions for Buyer Operations Managers and practice your responses. But also be ready for curveballs – think on your feet!
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Buyer Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital platforms and stakeholder management. We want to see how your skills align with the Buyer Operations Manager role, so don’t hold back!
Showcase Your Organisational Skills:Since this role requires juggling multiple tasks, give us examples of how you've successfully managed projects in the past. We love seeing candidates who can keep things running smoothly under pressure!
Highlight Your Data Savvy:Mention any experience you have with data analysis or CRM systems like Excel or Smartsheet. We’re keen on candidates who can use data to drive decisions and improve processes, so make sure to include relevant examples.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RX
✨Know Your Digital Platforms
Familiarise yourself with the digital platforms and systems mentioned in the job description, like SaaS and CRM tools. Be ready to discuss your experience with these systems and how you've used data to enhance customer experiences in past roles.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities, especially in managing multiple projects simultaneously. Think of specific instances where you successfully prioritised tasks and delivered results under pressure.
✨Engage with Stakeholders
Demonstrate your strong communication skills by preparing to discuss how you've effectively liaised with stakeholders in previous roles. Share stories that illustrate your collaborative approach and how you’ve built relationships to achieve common goals.
✨Be Data-Driven
Come equipped with examples of how you've used data analysis to inform decision-making. Whether it’s through reporting or system improvements, showing a customer-focused mindset backed by data will resonate well with the interviewers.
