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- Tasks: Join our team as a Switchboard Operator, ensuring smooth hospital operations and excellent communication.
- Company: Work with a leading facility management company focused on people and tailored services.
- Benefits: Enjoy flexible hours, competitive pay, and holiday benefits while gaining valuable experience.
- Why this job: Be part of a dynamic environment where your contributions directly impact patient care and satisfaction.
- Qualifications: Bring enthusiasm, strong communication skills, and the ability to work under pressure.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
Switchboard Operator / Repairs Administrator Contract: Healthcare Location: Russell Halls Hospital Hours of work: 20 to 30 Hours per week Working Pattern: Flexible – Multiple Shift Timings 15:00 – 22:00 22:00 – 7:00 Salary: £12.00 PAYE + Holiday Pay Our Service Desk Operators play a key role in the site’s operations, acting as a hub for the Hospital, ensuring operations are running smoothly whilst maintaining an excellent standard of communication and professionalism. Our client is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand. The Role * Integrate into a team, supporting with all aspects of the working environment * Maintain a high standard of general hygiene * Uphold our Health & Safety values, always keeping a secure and safe environment * Keep in line with our standards of accuracy * Represent our teams always thinking of Client satisfaction * Experience of working in a confidential environment, including a proven understanding of the requirements of patient confidentiality, information security * Full flexibility – you will be expected to working within our Switchboard, Helpdesk and Reception departments. About You * Enthusiastic approach to work * An ability to work efficiently both independently and as part of a team * Effective communication skills * Excellent customer service skills with a professional approach * Demonstrate an appropriate level of IT competency * Possess the ability to work under pressure * Demonstrate exceptional timekeeping and reliability * Attentive to details and able to accurately record data * Confident and credible telephone manner, excellent customer service skills * The ability to maintain a professional approach under all circumstances * Excellent verbal and written communication skills
Switchboard Operator / Repairs Admin employer: Rx Plus
Contact Detail:
Rx Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Switchboard Operator / Repairs Admin
✨Tip Number 1
Familiarize yourself with the healthcare environment, especially the specific protocols related to patient confidentiality and information security. This knowledge will not only help you in the role but also show your commitment to maintaining high standards.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since you'll be representing the hospital, a confident and professional telephone manner is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Highlight your flexibility in working hours during any discussions or interviews. The role requires adaptability to various shifts, so demonstrating your willingness to work different times can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service experience by preparing examples of how you've handled difficult situations in the past. Being able to demonstrate your ability to maintain professionalism under pressure will be key in this role.
We think you need these skills to ace Switchboard Operator / Repairs Admin
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Switchboard Operator / Repairs Administrator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in customer service, communication, and IT competency. Use specific examples that demonstrate your ability to work under pressure and maintain confidentiality.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexible working hours availability and how you can contribute to maintaining high standards of hygiene and safety.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents reflect professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Rx Plus
✨Show Your Communication Skills
Since the role requires effective communication, be prepared to demonstrate your verbal and written skills during the interview. Practice articulating your thoughts clearly and confidently.
✨Highlight Your Customer Service Experience
Discuss specific examples from your past roles where you provided excellent customer service. This will show that you understand the importance of client satisfaction in a healthcare environment.
✨Emphasize Flexibility and Teamwork
The job requires working in various departments and shifts. Share experiences that showcase your ability to adapt to different situations and work collaboratively with a team.
✨Demonstrate Attention to Detail
Given the need for accuracy and confidentiality, prepare to discuss how you ensure precision in your work. Mention any relevant experiences where attention to detail was crucial.
