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- Tasks: Lead buyer strategies and manage premium accounts for global events.
- Company: Join RX, a global leader in events and exhibitions.
- Benefits: Generous holiday, health perks, wellbeing programs, and learning resources.
- Why this job: Make an impact by enhancing buyer experiences at exciting global events.
- Qualifications: Experience in account management and a customer-first mindset.
- Other info: Enjoy a healthy work/life balance with flexible working options.
The predicted salary is between 36000 - 60000 £ per year.
The Buyer Team delivers the High Value Visitor (HVV) strategy by attracting top-quality visitors to RX’s global portfolio of events and managing end-to-end Hosted Buyer programmes. The team ensures buyers have a productive, seamless experience that drives satisfaction and advocacy.
As part of the Buyer Team, you will lead the development and execution of hosted buyer strategies, manage premium buyer accounts, and drive commercial value across RX’s global Travel event portfolio. You will build and maintain strong relationships with high-value buyers, enhance their event journeys, and ensure alignment with exhibitor engagement objectives.
Responsibilities
- Strategic Account Management: Develop and implement visitor recruitment strategies aligned with event goals and segmentation. Manage high-value individual and group buyer accounts, ensuring satisfaction, retention, and strong event ROI.
- Stakeholder Engagement: Partner with Sales, Marketing, and Tech teams to optimise matchmaking and improve CRM-driven customer experience.
- Insight Delivery: Analyse buyer data to guide programme enhancements and present insights to leadership.
- Onsite Hosting: Support major events onsite, resolving issues in real time and representing the RX brand.
- Mentorship: Provide guidance to junior team members and support a collaborative, high-performing culture.
Requirements
- Account Management: Proven ability to manage global accounts, build trust, and communicate clearly and persuasively.
- Customer First Mindset: Strong commitment to delivering exceptional customer service and experience.
- Analytical & Problem-Solving Skills: Ability to interpret data, identify issues, and develop effective solutions.
- Project & Time Management: Ability to manage multiple projects, set priorities, and meet deadlines efficiently.
Work In a Way That Works For You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working For You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Buyer Account Manager in Richmond employer: RX Global
Contact Detail:
RX Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buyer Account Manager in Richmond
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might help you land that Buyer Account Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your account management experience and customer-first mindset. Share specific examples of how you've driven satisfaction and ROI in past roles.
✨Tip Number 3
Research the company inside out! Understand RX’s values, their approach to events, and what makes them tick. This will not only help you tailor your conversations but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining RX and ready to contribute to their exciting projects.
We think you need these skills to ace Buyer Account Manager in Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in account management and customer service. We want to see how your skills align with our Buyer Team's goals!
Showcase Your Analytical Skills: Since the role involves interpreting data and enhancing buyer experiences, include examples of how you've used data to drive decisions in past roles. We love seeing those problem-solving skills in action!
Highlight Stakeholder Engagement: Demonstrate your ability to work collaboratively with different teams. Share specific instances where you’ve partnered with sales or marketing to achieve a common goal. It’s all about teamwork for us!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter!
How to prepare for a job interview at RX Global
✨Know Your Buyer Strategies
Before the interview, dive deep into the hosted buyer strategies that RX employs. Familiarise yourself with their approach to attracting high-value visitors and managing buyer accounts. This will not only show your enthusiasm but also demonstrate your understanding of the role.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experiences where you've successfully managed global accounts. Highlight how you built trust and delivered exceptional customer service. This is crucial for the Buyer Account Manager position, so make sure your stories are clear and impactful.
✨Engage with Data Insights
Brush up on your analytical skills! Be ready to discuss how you've used data to enhance customer experiences or improve programme outcomes in previous roles. RX values insight delivery, so showcasing your ability to interpret data will set you apart.
✨Demonstrate Team Collaboration
Since the role involves partnering with various teams, think of examples where you've successfully collaborated with sales, marketing, or tech teams. Emphasise your ability to work in a team-oriented environment and how you can contribute to a high-performing culture at RX.
