At a Glance
- Tasks: Manage buyer recruitment and coordinate digital platforms for world-class events.
- Company: Join RX Global, a leader in inclusive event management.
- Benefits: Flexible hours, wellbeing initiatives, and career development opportunities.
- Other info: Dynamic role in a fast-paced environment with excellent growth potential.
- Why this job: Make a real impact on unforgettable experiences for attendees and exhibitors.
- Qualifications: Strong communication skills and experience with data or digital systems.
The predicted salary is between 40000 - 50000 £ per year.
This job is with RX Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Are you motivated by delivering seamless digital experiences that support world‑class events? Do you enjoy working with data, systems and stakeholders to create positive customer outcomes?
About our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the Role
We are looking for a highly organised and detail-oriented Buyer Operations Manager to support the successful delivery of RX Global Travel events, including IBTM, ILTM, WTM and ATM. This is a varied dual-role position combining buyer recruitment and relationship management with digital platform and event systems coordination. In this role, you will be responsible for identifying, recruiting, managing and hosting buyers, while also overseeing the set-up and configuration of event management systems, web CMS, mobile apps, registration forms and attendee portals across the full event lifecycle. You will work closely with internal stakeholders, buyers and partners to ensure systems run smoothly and every touchpoint delivers a seamless, reliable and engaging experience. This opportunity would suit someone who thrives in a fast-paced environment, is confident working across multiple projects at once, picks up new systems quickly, and enjoys balancing operational delivery with stakeholder and customer engagement.
Responsibilities
- Manage and configure SaaS (Hosted Buyer) platforms to support event delivery requirements
- Coordinate platform setup, registration processes and system delivery across event lifecycles
- Act as a central liaison to align stakeholders on requirements, timelines and progress
- Support system integrations, testing (UAT) and continuous platform improvements
- Identify, log and escalate system issues, collaborating with development teams on solutions
- Deliver clear and consistent reporting to support decision-making and performance tracking
- Contribute to buyer recruitment strategies, building strong industry relationships and pipelines
- Manage buyer communications, database activity and event admin to ensure a smooth customer experience
Requirements
- Strong communication and stakeholder management skills, with a collaborative approach
- Good organisational skills with the ability to prioritise and manage multiple tasks
- Experience using data, systems or CRM/database platforms (e.g. Excel, Smartsheet or similar)
- Comfortable working with digital platforms, systems or process improvements
- Ability to analyse information and use data to support decision-making
- Customer-focused mindset with a commitment to delivering a positive experience
- Proactive and adaptable approach, with the ability to work effectively under pressure
- Relevant experience in events, recruitment, operations or digital systems (degree or equivalent experience welcomed)
- Desirable to have EventsAir experience
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
For more information, visit http://www.rxglobal.com. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
Buyer Operations Manager employer: RX Global
RX Global is an exceptional employer that prioritises inclusivity and employee well-being, offering a dynamic work culture where innovation and collaboration thrive. As a Buyer Operations Manager, you will benefit from flexible working hours, numerous wellbeing initiatives, and opportunities for professional growth within a global leader in events and exhibitions. Join us to be part of a team that values your contributions and supports your career aspirations while delivering unforgettable experiences for clients and attendees alike.
StudySmarter Expert Advice🤫
We think this is how you could land Buyer Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with digital platforms or event management systems, make sure to highlight that in conversations. Share examples of how you've used data to improve processes or customer experiences.
✨Tip Number 3
Be proactive! Don’t wait for job openings to be posted. Reach out to RX Global directly through our website and express your interest in the Buyer Operations Manager role. A little initiative goes a long way!
✨Tip Number 4
Prepare for interviews by researching RX Global’s events and understanding their mission. Tailor your responses to show how your skills align with their goals, especially around creating seamless digital experiences.
We think you need these skills to ace Buyer Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Buyer Operations Manager role. Highlight your experience with data, systems, and stakeholder management, as these are key aspects of the job. We want to see how your skills align with what RX Global is looking for!
Showcase Your Organisational Skills:Since this role requires strong organisational abilities, give examples of how you've successfully managed multiple tasks or projects in the past. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Demonstrate Your Customer Focus:RX Global is all about delivering exceptional experiences, so make sure to highlight any customer-focused achievements. Share stories that show how you’ve gone above and beyond to ensure a positive outcome for clients or stakeholders.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at RX Global
✨Know Your Stuff
Before the interview, dive deep into RX Global's mission and values. Understand their approach to creating unforgettable experiences and how they leverage data and technology. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Buyer Operations Manager, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed projects or coordinated events. Highlight your ability to prioritise and stay organised, especially under pressure.
✨Engage with Stakeholders
Since this role involves a lot of stakeholder management, be ready to discuss how you've built relationships in previous roles. Share specific instances where your communication skills made a difference in project outcomes. This will demonstrate your collaborative approach.
✨Be Data-Driven
RX Global values data-driven decision-making. Brush up on your experience with CRM systems or data analysis tools like Excel or Smartsheet. Be prepared to discuss how you've used data to inform decisions or improve processes in your previous roles.
