Elsevier seeks a Customer Success Consultant (SME) to provide advanced product and domain expertise for post-sales customers. You will partner with cross-functional teams to embed Elsevier solutions into institutional workflows, drive adoption, and deliver measurable business outcomes across scholarly research ecosystems.
You will use expertise in AI, bibliometrics, and data analysis to craft actionable plans, support strategic use cases, and help reduce customer risk while promoting value
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Senior Customer Success Consultant AI & Research Solutions employer: RX Brasil
Elsevier is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of Amsterdam. With a strong commitment to employee wellbeing, flexible working hours, and numerous growth opportunities, we empower our team members to excel in their careers while contributing to meaningful advancements in science and healthcare. Join us to be part of a global leader where your expertise in AI and data science can make a significant impact on society.
