Elsevier seeks a Digital Customer Success Manager, Global, to design and deliver digital engagement programs that help customers realise value from Elsevier solutions throughout their lifecycle.
You will work with CS Leaders and cross-functional teams to create personalized journeys, onboard new customers, drive product adoption, monitor health, and support renewal readiness using Gainsight and other platforms.
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Global Digital Customer Success Leader employer: RX Brasil
Elsevier is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of Amsterdam. With a strong commitment to employee wellbeing, flexible working hours, and numerous growth opportunities, we empower our team members to excel in their careers while contributing to meaningful advancements in science and healthcare. Join us to be part of a global leader where your expertise in AI and data science can make a significant impact on society.
