Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage sales orders, maintain records, and drive efficiency in a fast-paced environment.
- Company: Join RWS Group, a leader in translation and localization technology.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration across departments.
- Why this job: Be part of a dynamic team that values innovation and high-quality data management.
- Qualifications: Degree-level education in a business-related field and experience in a corporate role required.
- Other info: Ideal for proactive learners who thrive under pressure and enjoy problem-solving.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Business Operations Partner - Salesforce role at RWS Group.
About RWS Sales Operations
The Sales Operations Department provides operational and strategic support to global sales teams and is the critical link between sales and many cross-functional departments. The team works closely with many departments to ensure all activities are completed with a high degree of accuracy. The team has a reputation for high standards and high-quality data provision, and this reputation needs to be maintained at all times.
Job Purpose: This role involves managing the sales order process, handling new and renewing business, maintaining accurate records for reporting and audit purposes, and working on strategic projects to drive efficiency. You will play a key role in data management, process optimization, and identifying opportunities for improvement. We seek someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to implement new ideas to enhance operational efficiency.
Key Responsibilities:
- Partner with global sales and renewal teams to facilitate the order process.
- Build and maintain strong cross-functional relationships with departments such as Sales, Legal, and Finance to achieve strategic objectives.
- Diligently review orders and supporting documentation, check for completeness, clarify issues, and update CRM system accordingly.
- Ensure the integrity and consistency of corporate data.
- Investigate and resolve discrepancies, escalating where necessary.
- Liaise with technical and Finance teams to ensure delivery of business-critical information.
- Review and update the CRM system with contractual and deal-related information.
- Prepare and distribute reports to various departments and organizational levels.
- Support global Business Operations Teams with administrative duties.
- Own regional onboarding and training for new employees.
- Assess current sales and business practices to recommend innovative improvements for efficiency.
- Partner with regional sales teams to adopt and implement Sales Operations best practices.
Skills & Experience:
- Highly numerate with excellent attention to detail.
- Proactive learner with problem-solving skills.
- Ability to work under pressure in a fast-paced environment.
- Flexible and adaptable to change.
- Team player with initiative.
- Confident communicator capable of effective collaboration.
- Excellent time management and deadline adherence.
- Proficient in CRM systems, ideally Salesforce.com.
- Experience in a similar corporate role.
- Strong business acumen.
- Effective facilitation and influencing skills.
- Degree-level education, preferably in a business-related discipline.
Seniority level: Associate
Employment type: Full-time
Job function: Analysis, General Business, Strategy/Planning
Industries: Translation and Localization, Technology, Information and Media
Business Operations Partner - Salesforce employer: RWS Group
Contact Detail:
RWS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Partner - Salesforce
✨Tip Number 1
Familiarise yourself with Salesforce and its functionalities, as this role heavily relies on CRM systems. Consider taking a short online course or tutorial to brush up on your skills, which will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of RWS Group, especially those in sales operations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure. Highlight instances where you've successfully improved processes or managed data effectively, as these are key aspects of the role.
✨Tip Number 4
Stay updated on industry trends related to sales operations and data management. Being knowledgeable about current best practices will not only impress your interviewers but also show that you're proactive and engaged in your field.
We think you need these skills to ace Business Operations Partner - Salesforce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Operations Partner role. Emphasise your proficiency in CRM systems, particularly Salesforce, and any experience you have in sales operations or data management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and your proactive approach to learning. Mention specific examples of how you've improved operational efficiency in previous roles, as this aligns with the job's key responsibilities.
Highlight Key Skills: In your application, clearly outline your numeracy skills, attention to detail, and ability to work under pressure. These are crucial for the role, so provide examples that demonstrate these qualities.
Showcase Team Collaboration: Since the role involves working closely with various departments, include examples of successful cross-functional collaboration in your application. This will show that you can build strong relationships and effectively communicate with different teams.
How to prepare for a job interview at RWS Group
✨Know Your CRM Systems
Since the role requires proficiency in CRM systems, especially Salesforce.com, make sure to brush up on your knowledge of these platforms. Be prepared to discuss your experience with CRM tools and how you've used them to manage data and improve processes.
✨Demonstrate Problem-Solving Skills
The job involves identifying opportunities for improvement and resolving discrepancies. Think of specific examples from your past experiences where you successfully solved a problem or improved a process, and be ready to share these during the interview.
✨Highlight Cross-Functional Collaboration
This position requires building strong relationships with various departments. Prepare to discuss how you've effectively collaborated with teams like Sales, Legal, or Finance in previous roles, and how you can bring that experience to RWS Group.
✨Showcase Your Attention to Detail
Given the emphasis on maintaining accurate records and ensuring data integrity, be ready to provide examples that demonstrate your meticulousness. Discuss how you ensure accuracy in your work and any systems you have in place to double-check your outputs.
