MSC | Production Stage Manager

About RWS Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more. RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base.

About the role…

The Production Stage Manager is responsible for the overall operation of the venue. Reports to shoreside RWS Manager, Production Operations, and on-board MSC Cruise Director. The Production Stage Manager will be responsible for calling the show each night, as well as maintaining technical and artistic quality control of the performances and events that take place in the venue. They will be responsible for Company Management related duties and handle Cast and Technician concerns. They will work closely with the Technicians to ensure the venue is being run safely and efficiently and work with the Dance Captain to ensure that all necessary rehearsals are taking place. This role will serve as the main point of communication with RWS shoreside management as well as onboard MSC management. During installs and cast changeovers this role will serve as communication between the Install Team and onboard management.

What’s expected…

• Communicate professionally with RWS and MSC management, cast, technicians, and onboard maintenance teams.
• Manage and oversee technical, operational, and personnel needs of all daily performances, events, trainings, and rehearsals that take place within the venue.
• Hold weekly meetings with Cast and Technicians as well as with external departments as needed.
• Produce a daily schedule for cast and crew with collaboration from necessary on-board parties including but not limited to Cruise Director and Dance Captain.
• Call cues for shows and oversee all performances and events in the venue seven (7) nights per week.
• Acquire and demonstrate awareness of both RWS’ and the venue’s safety procedures including Emergency Action Plans, PPE Requirements, and additional protocols.
• Handle all Company Management related concerns from the Cast and Technicians.
• Produce nightly performance reports detailing audience reactions, technical issues, cast concerns, and other pertinent show related information.
• Regularly schedule and enforce safety inspections of all equipment.
• Assist as needed with all events, trainings, and happenings that occur within the venue.
• Play an active role in cast changeovers and installations of new programming.

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

What you bring…

• Ability to communicate with multiple supervisors while maintaining transparency and open communication.
• Ability to balance artistic needs with technical elements and safety in mind.
• Have a valid passport not expiring within 6 months past the length of the contract.
• Ability to complete the MSC required pre-employment medical screening, including comprehensive vaccination requirements.
• Proof of vaccination against COVID-19 (or proof of exemption) including one booster shot.
• Bachelor’s degree in theatre (production or technical) or equivalent in field experience required.
• Excellent communication and time management skills, as well as work ethic and attitude.
• Fluency in spoken and written English. Knowledge and understanding of other languages a plus.
• Basic knowledge of technical equipment inclusive of sound, lighting, and video.
• Cruise Line or Touring Experience suggested, but not required.
• Ability to stay professional in high stress situations working under tight deadlines.
• Ability to think on your feet and jump in quickly to help when needed.
• Ability to work seven (7) days per week for periods of up to 6 to 8-months at a time.
• Comfortable working in close quarters with co-workers from varied backgrounds.
• Ability to stand for long periods and consistently lift 50lbs/25kg in fulfillment of responsibilities.
• Ability to learn and abide by all onboard safety regulations as outlined in ship's Safety Management System.

What we bring…

• Onboard handover and training with previous PSM.
• Food & Lodging included.
• Single Occupancy Cabin.
• Select privileges in passenger dining facilities.
• Select access to guest gym facilities.
• Upon embarking the ship, reimbursement for visas and MSC required pre-embark medical.
• Friends and Family cruise discounts – information provided by on board management team.

Diversity and Inclusion Statement

At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.