Deck Track - Performer Support (Aerial) | MSC

About RWS Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more. RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

The Deck Track – Performer Support (Aerial) position will be under the supervision of the Venue Manager. Will be responsible for the safe setup, use and maintenance of all rigging equipment used by cast and crew within the venue, inspections and troubleshooting of all venue automation and aerial equipment, as well as participating in all sets/strikes in the venues.

What’s expected…

• Ensure the safe setup, use and maintenance of all rigging equipment, scenic elements used by cast and crew during performances, rehearsals, training, and maintenance.
• Operate rigging and aerial equipment during performances and rehearsals, including but not limited to operating automation consoles, assisting performers into harnesses and aerial apparatuses during shows, connecting harnesses to rigging points, performing spotting duties.
• Complete daily inspections and pre-checks of all rigging and flying equipment, including motors, winches, cables, hardware, apparatus, and harnesses.
• Complete pre- and post-show duties, inspections, and checks for each performance, and rehearsal; ensuring all equipment and show elements are safely stored.
• Assist the Venue Manager in completing reports by notifying them of any issues that arise, especially when pertaining to rigging and aerial gear.
• Complete inventories and equipment maintenance as required and set forth by RWS and Venue Management.
• Basic knowledge of TAIT automation programs is a plus.
• Should have basic knowledge in audio playback and mixing, lighting and video playback, running a stage deck track including moving set pieces, helping with quick changes, etc.
• Work with a team to effectively troubleshoot and report issues with all technical equipment as they arise, in addition but not limited to report issues with rigging and flying equipment.
• Follow all reporting procedures set forth by RWS and venue management.
• Operate equipment, in addition but not limited to aerial equipment, during rehearsals and special events in the venue as needed.
• Assist with overall production needs as reasonably requested, including general maintenance for technical equipment, and scenic and prop elements.
• Preset, run and strike all events taking place in RWS venues.
• Play an active role in cast changeovers and installations of new programming.
• Keep a working knowledge of the other RWS Entertainment Technicians’ show tracks and duties to be able to cover when needed.
• Communicate professionally with Venue Manager, cast, technicians, and onboard maintenance teams.

What you bring…

• Have a valid passport not expiring within 6 months past the length of the contract.
• Have or the ability to obtain visas required given the sailing itinerary of the ship.
• Ability to complete the MSC required pre-employment medical screening, including comprehensive vaccination requirements. Proof of vaccination against COVID-19 (or proof of exemption) will be required.
• Bachelor’s degree in theatre (production or technical) or 3 years of in-field experience required.
• Excellent communication and time management skills, as well as work ethic and attitude.
• Fluency in spoken and written English. Knowledge and understanding of other languages a plus.
• Operational knowledge of technical equipment inclusive of rigging, sound, lighting, video, and automation.
• Ability to analyze and evaluate the need for technical support for various events and performances.
• Cruise Line or Touring Experience suggested, but not required.
• Ability to stay professional in high stress situations working under tight deadlines, while still accomplishing daily work and producing and maintaining a high-level product.
• Ability to communicate with multiple departments onboard, understanding how the entertainment team folds into the bigger operation.
• Willingness to lend a hand even when asked to do something out of your direct scope of work.
• Ability to think on your feet and jump in quickly to help when needed.
• Ability to work seven (7) days per week for periods of up to 6 to 8 months at a time.
• Comfortable working across multiple venues, learning multiple tracks for running shows and events as needed.
• Comfortable living and working in close quarters with co-workers from varied backgrounds.
• Ability to stand for long periods, work at height as required, and consistently lift 50lbs/25kg in fulfilment of responsibilities.
• Comfortable and able to work with Genie lifts, ladders, at height in harnesses, and in catwalks.
• Ability to learn and abide by all onboard safety regulations as outlined in the ship's Safety Management System.

What we bring…

• Food & Lodging Included
• Double Occupancy Cabin
• Select Privileges in Passenger Dining Facilities
• Select Access to Guest Gym Facilities
• Upon embarking the ship, reimbursement for visas and MSC required pre-embark medical
• Friends and Family cruise discounts – information provided by onboard management team
• Contract Dates… Flexible start and end dates

Diversity and Inclusion Statement

At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.