At a Glance
- Tasks: Assist in managing entertainment onboard, host events, and enhance guest experiences.
- Company: Join Marella Cruises, a leader in unforgettable cruise experiences.
- Benefits: Competitive pay, travel opportunities, and a vibrant work environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be the life of the party while creating memorable moments for guests.
- Qualifications: 2+ years in entertainment management and strong hosting skills required.
The predicted salary is between 30000 - 40000 € per year.
The Assistant Cruise Director is required to assist the Cruise Director in managing the Entertainment Department onboard a specified Marella Cruise Ship. The department consists of a team of Entertainment Hosts, Production Cast Members, a Technical Manager and team of Technicians, a Children’s Host Team, as well as a Musical Director and team of Resident Musicians. In addition to all resident Crew/Officers within the Entertainment Department, fly on/off Guest Entertainers will also join the department’s complement each week.
As the Assistant Cruise Director and a member of the Entertainment Team, you must make your presence known to the guests and Entertainment Department team members as much as possible. Daily appearances around the ship and hosting of events must be undertaken in order to maximize the Entertainment Team’s profile. Working alongside the Cruise Director who is overall responsible for the scheduling and programming of events, activities and shows, you must ensure that all guests experience a modern, full and varied entertainment offering. Supporting other departments with revenue generation, assisted by the daily programme and regular advertising is also a vital part of your role.
As Assistant Cruise Director, a large aspect of your role is to input the entertainment programme into the daily Cruise and Entertainment Layouts and ‘Cruise News’ template, ensuring that this programme is made available to the relevant person on board in a timely manner, in order for them to input it into the daily ‘Cruise News’.
Responsibilities- To deliver and promote the entertainment package to an exceptionally high standard.
- To deputies for the Cruise Director and act as a ‘second pair of eyes’ for him/her around the ship.
- To host a selected number of daily events and activities, including participation in Sail Away and Deck Parties.
- To develop new skills.
- Line management and organization of the Senior Entertainment Host and M-Club Manager their Host Teams, and the visiting Guest Entertainers.
- Admin duties include; regular checking of and responding to emails, relevant and appropriate amendments to the entertainment scheduling in response to changing demographics on board, appraisals of the Senior Hosts, and assisting the Cruise Director with investigation/disciplinary paperwork where required.
- To create and enhance the guest experience on board.
- To assist the Cruise Director and oversee all members of the ship’s Entertainment Department.
- To uphold and exceed venue expectations.
- To ensure standards, product and the professional behavior of the team are at the highest level of the company.
- Ensure the updated entertainment programme for each day is completed and issued to the relevant department responsible for the daily ‘Cruise News’ within given deadlines.
- To make regular revenue announcements when hosting events around the ship (ie; advertising last minute availability on tours/Shop promotions/Cruise Holiday Store etc) and also encourage the Entertainment Team to do the same.
- Assisting the DCM with inputting the programme into the Cruise Layout, give priority to and protect certain Destination Services events, such as Port Showcases and Cruise Holiday Store/Future Cruise presentations within the Cruise Layout, ensuring there is no conflict with light entertainment events.
- Personally, and alongside members of the Entertainment Team, assist the hotel operation on challenging days; with gangway assistance and crowd control (ad hoc).
- To deliver feedback to the Senior Entertainment Host and support him/her in doing the same with the Entertainment Hosts.
- To ensure appearance and grooming guidelines are maintained by all members of the Entertainment Department, at all times.
- Interface with the ship’s Management Team.
- To uphold the standards set out in your training.
- Senior Host development to include: monthly 1-2-1’s, appraisals and development plans.
- A position of onboard responsibility will be held with regards to emergency procedures, guest mustering and drills (full training received on board).
The Assistant Cruise Director should have at least 2 years’ experience in working with diverse and varied entertainment programmes, ideally within a ‘family audience’ cruise ship environment. Experience managing a team of individuals. Professional microphone/hosting experience. A strong knowledge of stage performance. Experience of revenue promotion through an entertainment product.
Assistant Cruise Director - Marella Cruises employer: RWS Global
Marella Cruises is an exceptional employer that prioritises a vibrant work culture and offers unique opportunities for personal and professional growth. As an Assistant Cruise Director, you will be part of a dynamic Entertainment Department, where your creativity and leadership skills will shine while delivering unforgettable experiences to guests. With a commitment to employee development and a supportive team environment, Marella Cruises ensures that every crew member feels valued and empowered to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Cruise Director - Marella Cruises
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marella Cruises and their entertainment offerings. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hosting skills! Since you'll be leading events and engaging with guests, it’s crucial to showcase your charisma and confidence. Try rehearsing in front of friends or even record yourself to see how you come across.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company, plus it shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Cruise Director - Marella Cruises
Some tips for your application 🫡
Show Your Passion for Entertainment:When writing your application, let your enthusiasm for entertainment shine through! Share specific experiences where you've created memorable moments for guests or managed events. We want to see how you can bring that energy to our team!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in the cruise industry and entertainment management. Use keywords from the job description to show us you understand what we're looking for. It helps us see you as a perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your key achievements and skills. This will help us quickly grasp why you're the right person for the Assistant Cruise Director role.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at RWS Global
✨Know Your Entertainment Stuff
Make sure you brush up on your knowledge of entertainment programmes, especially those aimed at family audiences. Familiarise yourself with Marella Cruises' offerings and think about how you can enhance the guest experience onboard.
✨Show Off Your Hosting Skills
Since hosting events is a big part of the role, practice your microphone skills and get comfortable speaking in front of an audience. You might even want to prepare a short mock hosting segment to showcase your charisma and ability to engage guests.
✨Team Player Vibes
Highlight your experience in managing teams and working collaboratively. Be ready to discuss how you've supported team members in the past and how you plan to motivate and lead the Entertainment Department onboard.
✨Be Ready for Admin Talk
Don’t forget that admin duties are part of the job too! Be prepared to discuss your organisational skills and how you handle scheduling and communication. Bring examples of how you've successfully managed similar tasks in previous roles.