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- Tasks: Join us as a General Technician, supporting the setup and maintenance of exciting shows at Alton Towers.
- Company: RWS Global is a dynamic company creating unforgettable experiences in entertainment and events.
- Benefits: Earn £100/day while working in a fun, vibrant environment with opportunities for growth.
- Why this job: Be part of a creative team, learn new skills, and contribute to amazing live experiences.
- Qualifications: Knowledge of technical systems in entertainment, safety regulations, and strong communication skills are essential.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds to apply.
RWS Global are recruiting for event technicians to support the install, operation, maintenance and derig of shows and experiences based at the Alton Towers Resort, in Staffordshire
Contracts run from September 2025 through to January 2026.
KEY TASKS
Role & Responsibilities:
- Ensure all work complies with safety regulations (Health and Safety at Work Act 1974, and all applicable local and international regulations)
- To support and be a key point of contact for the day-to-day technical operation and maintenance of RWS Global events & experiences product, including daily power up/down, show operation, maintenance, fault finding, record keeping, compliance, and monitoring of all RWS Global events technical systems and other associated equipment installed and used within shows, walk through attractions, and any other RWS Global experiences.
- Ensuring that all technical elements are operated and maintained in compliance with health and safety and legal requirements, company policies and procedures, along with industry best practice always.
- To complete necessary compliance paperwork and documentation during routine and unplanned system operation and maintenance. To react swiftly to unforeseen scenarios or system faults and utilise previous experience and knowledge to fault find, diagnose, repair, or replace equipment as needed to always maintain maximum system reliability and availability.
- To make suggestions as appropriate for system improvements and upgrades. To take ownership of all areas of control continually striving to innovate and deliver excellent experiences to our clients and their guests
- Perform all aspects of install and strike in accordance with industry standards and safety best practices
- Install, wire, and de-rig technical equipment as required, both indoors and outdoors
- Champion high standards in technical system installation, operation, and safety
- Review show reports and technical feedback to proactively address technical issues
- Contribute to a positive and professional working environment that supports learning and excellence
Qualifications & Skills:
- Knowledge, experience and training in entertainment industry technical systems, including lighting, audio, video, show control, electronics, and effects equipment
- Working knowledge, training in, or general understanding of industry specific health and safety legislation
- Working knowledge of ethernet/IP network-based entertainment technical control systems and IT networking protocols
- Knowledge and experience on any of the following systems – QSys, Mediamatrix, Medialon, Alcorn McBride, Chroma-Q Vista, Pharos, Hippotizer, 7th Sense Delta, Digico/Yamaha/Allen and Heath Mixing Desks
- Planning, scheduling, and time management skills
Experience:
- Knowledge of all technical elements associated with commercial and theatrical lighting, audio, and video production systems and installation
- Knowledge of holiday lighting products, installation techniques, hardware specifications, and experience with low-voltage systems and installation
- Expertise with power tools, ladders, heavy machinery, aerial work platforms, electricity, and all applicable UK Health and Safety Standards
- Excellent verbal communication and interpersonal skills with the ability to quickly develop trusting, productive relationships with clients, vendors, staff, and all partners
- Valid UK Full driver’s license is desirable but not essential
- Self-motivation with the ability to work independently
- Comfortability operating heavy equipment and hand tools while onsite, as well as standing for long periods of time, but often kneeling, bending, laying down, and working at heights
Salary: £100/day
Diversity and Inclusion Statement
At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity.
We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well.
We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.
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Alton Towers | General Technician employer: RWS Global
Contact Detail:
RWS Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alton Towers | General Technician
✨Tip Number 1
Familiarise yourself with the specific technical systems mentioned in the job description, such as QSys and Mediamatrix. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the entertainment industry, especially those who have worked at Alton Towers or similar venues. Attend industry events or join online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Demonstrate your understanding of health and safety regulations relevant to the role. Be prepared to discuss how you have applied these principles in past experiences, as compliance is a key aspect of the job.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've successfully diagnosed and resolved technical issues in previous roles. This will highlight your ability to react swiftly to unforeseen scenarios, which is crucial for this position.
We think you need these skills to ace Alton Towers | General Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key tasks and responsibilities. Highlight your relevant experience in technical systems, maintenance, and safety compliance in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the requirements of the General Technician position. Emphasise your knowledge of entertainment industry technical systems and any relevant certifications.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to handle technical operations and your commitment to safety standards.
Highlight Relevant Skills: In your application, make sure to highlight your skills in areas such as lighting, audio, video production, and health and safety legislation. Use examples from past experiences to illustrate your expertise.
How to prepare for a job interview at RWS Global
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of entertainment industry technical systems, especially lighting, audio, and video production. Be prepared to discuss your experience with specific systems like QSys or Digico, as this will show your expertise and readiness for the role.
✨Safety First!
Familiarise yourself with health and safety regulations relevant to the role. Be ready to talk about how you've ensured compliance in past positions, as safety is a top priority for RWS Global.
✨Show Your Problem-Solving Skills
Prepare examples of how you've reacted to unforeseen scenarios or system faults in previous roles. Highlight your ability to diagnose and repair equipment swiftly, as this is crucial for maintaining system reliability.
✨Demonstrate Team Spirit
RWS Global values a positive working environment. Be ready to share experiences where you've contributed to team success or supported colleagues, showcasing your interpersonal skills and ability to build productive relationships.