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- Tasks: Join us as a General Entertainment Technician, ensuring smooth operations of shows at Alton Towers.
- Company: RWS Global creates unforgettable experiences through innovative events and entertainment solutions.
- Benefits: Enjoy competitive pay, hands-on experience, and the chance to work in a fun, dynamic environment.
- Why this job: Be part of an exciting team, learn new skills, and contribute to memorable guest experiences.
- Qualifications: Knowledge of technical systems in entertainment; experience with lighting, audio, and video production is a plus.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
RWS Global are recruiting for event technicians to support the install, operation, maintenance and derig of shows and experiences based at the Alton Towers Resort, in Staffordshire. Contracts run from September 2025 through to January 2026.
Responsibilities
- Ensure all work complies with safety regulations (Health and Safety at Work Act 1974, and all applicable local and international regulations)
- To support and be a key point of contact for the day-to-day technical operation and maintenance of RWS Global events & experiences product, including daily power up/down, show operation, maintenance, fault finding, record keeping, compliance, and monitoring of all RWS Global events technical systems and other associated equipment installed and used within shows, walk through attractions, and any other RWS Global experiences.
- Ensuring that all technical elements are operated and maintained in compliance with health and safety and legal requirements, company policies and procedures, along with industry best practice always.
- To complete necessary compliance paperwork and documentation during routine and unplanned system operation and maintenance. To react swiftly to unforeseen scenarios or system faults and utilise previous experience and knowledge to fault find, diagnose, repair, or replace equipment as needed to always maintain maximum system reliability and availability.
- To make suggestions as appropriate for system improvements and upgrades. To take ownership of all areas of control continually striving to innovate and deliver excellent experiences to our clients and their guests
- Perform all aspects of install and strike in accordance with industry standards and safety best practices
- Install, wire, and de-rig technical equipment as required, both indoors and outdoors
- Champion high standards in technical system installation, operation, and safety
- Review show reports and technical feedback to proactively address technical issues
- Contribute to a positive and professional working environment that supports learning and excellence
Qualifications & Skills
- Knowledge, experience and training in entertainment industry technical systems, including lighting, audio, video, show control, electronics, and effects equipment
- Working knowledge, training in, or general understanding of industry specific health and safety legislation
- Working knowledge of ethernet/IP network-based entertainment technical control systems and IT networking protocols
- Knowledge and experience on any of the following systems – QSys, Mediamatrix, Medialon, Alcorn McBride, Chroma-Q Vista, Pharos, Hippotizer, 7th Sense Delta, Digico/Yamaha/Allen and Heath Mixing Desks
- Planning, scheduling, and time management skills
Experience
- Knowledge of all technical elements associated with commercial and theatrical lighting, audio, and video production systems and installation
- Knowledge of holiday lighting products, installation techniques, hardware specifications, and experience with low-voltage systems and installation
- Expertise with power tools, ladders, heavy machinery, aerial work platforms, electricity, and all applicable UK Health and Safety Standards
- Excellent verbal communication and interpersonal skills with the ability to quickly develop trusting, productive relationships with clients, vendors, staff, and all partners
- Valid UK Full driver’s license is desirable but not essential
- Self-motivation with the ability to work independently
- Comfortability operating heavy equipment and hand tools while onsite, as well as standing for long periods of time, but often kneeling, bending, laying down, and working at heights
Salary
Salary: £120/day for nonpeak days and £135/day for peak days.
Diversity and Inclusion Statement
At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity.
We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well.
We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.
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Alton Towers | General Entertainment Technician employer: RWS Global
Contact Detail:
RWS Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alton Towers | General Entertainment Technician
✨Tip Number 1
Familiarise yourself with the specific technical systems mentioned in the job description, such as QSys and Mediamatrix. Having hands-on experience or even just a solid understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the entertainment industry, especially those who have worked at Alton Towers or similar venues. Attend industry events or join online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past experiences where you successfully diagnosed and repaired technical issues. Being able to articulate these scenarios during an interview will showcase your capability to handle unforeseen challenges.
✨Tip Number 4
Research RWS Global's previous events and shows to understand their technical requirements and standards. This knowledge will not only help you in interviews but also show your genuine interest in the company and its operations.
We think you need these skills to ace Alton Towers | General Entertainment Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical systems, especially in lighting, audio, and video production. Include specific examples of past projects where you demonstrated your skills in installation and maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the entertainment industry and your understanding of health and safety regulations. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your knowledge of industry-specific equipment and software, such as QSys or Digico mixing desks. This will show that you are well-prepared for the technical demands of the role.
Showcase Problem-Solving Abilities: Include examples in your application that demonstrate your ability to react swiftly to unforeseen scenarios or system faults. Highlight any previous experiences where you successfully diagnosed and repaired technical issues.
How to prepare for a job interview at RWS Global
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of entertainment industry technical systems, especially lighting, audio, and video production. Be ready to discuss specific equipment you've worked with, like QSys or Digico mixing desks, as this will show your expertise.
✨Safety First!
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to talk about how you've ensured compliance in past roles, as safety is a top priority for RWS Global.
✨Show Your Problem-Solving Skills
Think of examples where you've had to react swiftly to technical issues or system faults. Highlight your ability to diagnose and repair equipment, as this will demonstrate your hands-on experience and reliability.
✨Be a Team Player
RWS Global values a positive working environment, so be ready to discuss how you've contributed to team dynamics in previous roles. Share experiences that showcase your communication skills and ability to build relationships with colleagues and clients.
