At a Glance
- Tasks: Join us to set up and maintain amazing shows at Alton Towers!
- Company: RWS Global, a leader in event experiences.
- Benefits: Earn £15/day while gaining hands-on experience in the entertainment industry.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a dynamic team creating unforgettable experiences for guests.
- Qualifications: Passion for technical systems and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
RWS Global are recruiting for event technicians to support the install, operation, maintenance and derig of shows and experiences based at the Alton Towers Resort, in Staffordshire. Contracts run Mid July through beginning of January with later start dates for a couple of select contracts.
KEY TASKS Role & Responsibilities:
- Ensure all work complies with safety regulations (Health and Safety at Work Act 1974, and all applicable local and international regulations).
- Support and be a key point of contact for the day‑to‑day technical operation and maintenance of RWS Global events & experiences product, including daily power up/down, show operation, maintenance, fault finding, record keeping, compliance, and monitoring of all RWS Global events technical systems and other associated equipment installed and used within shows, walk through attractions, and any other RWS Global experiences.
- Ensure all technical elements are operated and maintained in compliance with health and safety and legal requirements, company policies and procedures, along with industry best practice always.
- Complete necessary compliance paperwork and documentation during routine and unplanned system operation and maintenance.
- React swiftly to unforeseen scenarios or system faults and utilise previous experience and knowledge to fault find, diagnose, repair, or replace equipment as needed to always maintain maximum system reliability and availability.
- Make suggestions as appropriate for system improvements and upgrades.
- Take ownership of all areas of control continually striving to innovate and deliver excellent experiences to our clients and their guests.
- Perform all aspects of install and strike in accordance with industry standards and safety best practices.
- Install, wire, and de‑rig technical equipment as required, both indoors and outdoors.
- Champion high standards in technical system installation, operation, and safety.
- Review show reports and technical feedback to proactively address technical issues.
- Contribute to a positive and professional working environment that supports learning and excellence.
Qualifications & Skills:
- Knowledge, experience and training in entertainment industry technical systems, including lighting, audio, video, show control, electronics, and effects equipment.
- Working knowledge, training in, or general understanding of industry specific health and safety legislation.
- Working knowledge of ethernet/IP network‑based entertainment technical control systems and IT networking protocols.
- Knowledge and experience on any of the following systems – QSys, Mediamatrix, Medialon, Alcorn McBride, Chroma‑Q Vista, Pharos, Hippotizer, 7th Sense Delta, Digico/Yamaha/Allen and Heath Mixing Desks.
- Planning, scheduling, and time management skills.
Experience:
- Knowledge of all technical elements associated with commercial and theatrical lighting, audio, and video production systems and installation.
- Knowledge of holiday lighting products, installation techniques, hardware specifications, and experience with low‑voltage systems and installation.
- Expertise with power tools, ladders, heavy machinery, aerial work platforms, electricity, and all applicable UK Health and Safety Standards.
- Excellent verbal communication and interpersonal skills with the ability to quickly develop trusting, productive relationships with clients, vendors, staff, and all partners.
- Valid UK Full driver’s license is desirable but not essential.
- Self‑motivation with the ability to work independently.
- Comfortability operating heavy equipment and hand tools while onsite, as well as standing for long periods of time, but often kneeling, bending, laying down, and working at heights.
Salary: £15/day
Diversity and Inclusion Statement: At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio‑economic status, veteran and Disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.
Alton Towers | General Event Technician in Stoke-on-Trent employer: RWS Entertainment Group
RWS Global is an exceptional employer, offering a dynamic work environment at the iconic Alton Towers Resort in Staffordshire. With a strong commitment to safety and innovation, employees benefit from hands-on experience in the entertainment industry, opportunities for professional growth, and a culture that values diversity and inclusion. Join us to be part of a team that champions excellence and creativity while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Alton Towers | General Event Technician in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research RWS Global and Alton Towers, and understand their values and projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend industry events, or join relevant groups. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves technical skills, be ready to demonstrate your knowledge of lighting, audio, and video systems. Brush up on your practical skills and be confident in showcasing them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at RWS Global and Alton Towers.
We think you need these skills to ace Alton Towers | General Event Technician in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical skills and experience in your application. We want to see how your background aligns with the role of General Event Technician, so don’t hold back on showcasing your expertise in lighting, audio, and video systems!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention any relevant experience you have with health and safety regulations or specific technical systems mentioned in the job description. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate straightforward communication, especially in a technical role like this one!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at RWS Entertainment Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of technical systems like lighting, audio, and video production. Be ready to discuss your experience with specific equipment mentioned in the job description, such as QSys or Digico mixing desks. This shows you're not just familiar but truly engaged with the role.
✨Safety First!
Familiarise yourself with health and safety regulations relevant to the entertainment industry. Be prepared to talk about how you've ensured compliance in past roles. This will demonstrate your commitment to maintaining a safe working environment, which is crucial for this position.
✨Show Off Your Problem-Solving Skills
Think of examples where you've had to react swiftly to technical faults or unforeseen issues. Highlight your fault-finding and diagnostic skills, as well as any improvements you've suggested in previous roles. This will showcase your ability to maintain system reliability under pressure.
✨Be a Team Player
RWS Global values a positive and professional working environment. Prepare to discuss how you've contributed to team dynamics in the past. Share experiences where you've built trusting relationships with clients and colleagues, as this will highlight your interpersonal skills and ability to work collaboratively.