Assistant Manager, Production in Milton Keynes

The Assistant Manager, Production supports the Production Management team through coordination of logistics, documentation, communication, resource monitoring and reporting, logistics support and vendor coordination for productions occurring throughout the US, UK and EMEA/APAC regions. This role requires a detail-oriented manager with experience supporting world-class live entertainment experiences, operational excellence, and aligning with brand standards and guidelines. This role is a key contributor to the smooth transition and hand-off of live entertainment experiences and productions from the Production Management team to Park Entertainment Operations through close partnership with Technical, Production, Talent Casting and Recruitment, Creative and Operations teams.

KEY RESPONSIBILITIES

• Production Planning & Scheduling: Support production management in day-to-day coordination of multiple live entertainment experience productions and projects in the US, UK and EMEA/APAC. Track production calendars, deliverables, and deadlines; maintain resource status reports for internal and external use. Schedule and document production meetings, manage agendas, and distribute meeting notes. Coordinate resource planning to ensure alignment and readiness for production installs, rehearsals and hand off to park operations.
• Production Logistics and Coordination: Manage venue booking venues, rehearsal facilities, purchasing, shipping and logistics of supplies and production assets; coordinate cast/crew/management travel.
• Budget and Procurement: Create and track purchase orders, invoices and expense reports. Support production management in budget reporting, reconciliation and tracking. Liaise with RWS Global Procurement, vendors and subcontractors on scheduling, processing and fulfillment. Coordinate inventories of production assets including scenic, props, wardrobe/costumes, audio, lighting, special effects.
• Cross-team Communication: Act as central communication hub between Production, Creative, Technical, Operations and client teams. Support department process improvements through creation of procedural documentation and executing new process rollouts across teams.
• Flexible Schedule: Project locations span the globe and may require extended hours including work over weekends and holidays and may include international travel to project site locations as needed.

QUALIFICATIONS & SKILLS

• Degree in Theater Production/Management, Technical Theater, Theme Park Management or a related field; equivalent professional experience considered.
• 2+ years of experience in live entertainment production coordination or project management.
• Familiarity with show documentation including run of show, script management, production schedules, technical spec sheets, rehearsal and show reports.
• Excellent verbal and written communication skills.
• Proficiency in operations management software and tools, such as Wrike, Microsoft Project, Asana, Airtable, Google docs/sheets etc.
• Flexibility to work evenings, weekends, and holidays as required.

CHARACTER ATTRIBUTES

• Strong Communicator: Able to provide clear written and verbal communication to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities.
• Highly Organized: Exceptional at planning and coordinating complex schedules and resources.
• Detail-Oriented: Attentive to all parts of the project process.
• Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication.
• Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges.
• Decisive: Confident in making quick, informed decisions.
• Adaptable: Flexible to last-minute changes, unforeseen challenges, or evolving project needs.
• Professional Attitude: Effectively navigate high-stress situations; representing yourself, the project and RWS Global in the most positive way.
• Resourceful: Finds creative solutions to optimize resources, manage costs and maintain quality.
• Time Management: Capable of handling multiple projects simultaneously, ensuring all project coordination deliverables are completed on schedule.
• Ethical & Professional: Upholds RWS Global’s high standards of professionalism, integrity and accountability.

COMPANY BENEFITS

• Competitive Salary
• Company Pension
• 25 days paid holiday excluding Bank Holidays
• Paid parental leave & childcare support policy
• Computer (Mac/Windows)
• Company Phone Program
• Flexible working (office/remote)
• Employee Assistance and Wellbeing Program
• Childcare Support Policy
• Employer Sponsored Vision Program

This is not necessarily a comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

DIVERSITY AND INCLUSION STATEMENT

DIVERSE IS WHO WE ARE. Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.