Marella Cruises | Broadcast Manager in Cardiff

Reporting to the Entertainment Technical Manager and/or Cruise Director, the Broadcast Manager will facilitate and manage all daily broadcasting duties and needs onboard the vessel. This includes filming, editing and producing content for the passenger television channels as well as operating and maintaining the vessel’s television and broadcasting equipment.

The Entertainment Technical team on board will support the Cruise Director in delivering the entertainment programme, ensuring the technical needs of the operation run efficiently and smoothly. The team consists of an Entertainment Technical Manager, Broadcast Manager, three Senior Technicians (Sound, Lighting and Stage Manager) and five Entertainment Technicians. The Entertainment Department is directed and coordinated by the Cruise Director and Assistant Cruise Director.

As the Broadcast Manager you will liaise with the Cruise Director’s schedule to ensure the daily TV programme goes live on time and is always up to the required standards. You will ensure that all content and transmissions—both external (sport events, satellite transmissions) and internal (footage and content from on-board revenue partners and productions)—are correctly ingested into the system and meet quality requirements.

The Entertainment Technical Manager will also call upon your expertise for other ship-wide duties, including scheduling, monitoring and operating movie showings on various screens and locations around the vessel, as well as general audio–visual operation and maintenance.

The Broadcast Manager will liaise with other departments onboard such as IT and Engineering to ensure that the vessel’s broadcast equipment and antennas are functioning and maintained to the highest standards. You will work with the ship technical department to ensure repairs are carried out in a timely fashion and the delivery of the entertainment product or passenger experience is not affected.

As a member of the Entertainment Department, you will hold a position of responsibility regarding emergency procedures, guest mustering and drills. Specific training will be received regarding this, both prior to joining and regularly on board. You are an ambassador of RWS Global and Marella Cruises.

Responsibilities

• Support the Entertainment Technical Manager and Cruise Director in delivering the RWS Global entertainment product to the highest standards onboard.
• Own and coordinate the broadcast operation as the sole broadcast technician onboard, facilitating recording, editing of the daily TV show and other shipwide content as well as maintaining all systems onboard.
• Take charge and oversee all transmissions on board, both external and internal to the ship.
• Program and patch onboard content scheduling using the provided equipment to ensure the best guest experience is delivered to all cabins.
• Ensure all satellite transmissions are in working order for sporting events, news coverage, etc., and liaise with shore-side partners in case of any malfunction or support required.
• Conduct regular maintenance checks of all broadcast equipment and report any maintenance issues to the Entertainment Technical Manager, Chief Engineer, RWS Global HQ and shore-side partners as necessary.
• Assist the Entertainment Technical Manager in maintaining and operating the background music systems shipwide, ensuring all are functioning and appropriate levels are observed depending on the location.
• Organize, maintain and properly store video footage and all equipment belonging to the broadcast center.
• Handle equipment carefully and keep it locked and properly stored when unattended.
• Keep the broadcast center locked at all times when not in attendance, ensuring only authorized individuals are in the room.
• Ensure equipment is handled only by instructed and properly briefed personnel.
• Maintain all broadcast equipment, shipwide technical assets, and the upkeep, cleanliness and organization of the broadcast center.
• Coach and guide other team members to ensure a good understanding of the broadcast operation and allow them to develop skills for career progression.
• Train and hand over to new incoming Broadcast Managers, ensuring that all aspects of the role are documented and covered before departure from the vessel.
• Keep an organised filing structure of media and archived backup of all internal content.
• Liaise with the Entertainment Technical Manager for any equipment malfunctions and support required from shore-side partners.
• Work and collaborate with Electro-Technical Officers onboard to address any technical faults promptly, ensuring no disruptions in the delivery of the product and guest experience.
• Observe the Cruise Director’s TV schedule to ensure all events are broadcasted at the scheduled time.
• Shoot different events around the ship, liaising with the Entertainment Technical Manager for any extra manning or support needed.
• Edit all video footage shot on the ship and make sure it is delivered in the right formats, acquiring stock material from revenue partners and editing it into the required formats.
• Ensure that product continuity, quality and branding are respected at all times.
• Provide cover for other onboard technical positions if required (sound, lights, stage, video) in case of illness or absence of the crew member, and operate AV systems shipwide as required by the Entertainment Technical Manager.
• Establish and maintain a good working relationship with the onboard Chief Engineer, Electrician and ETO team to ensure all repairs are carried out timely so as not to affect product delivery.
• Be flexible and ready to adapt to the constantly evolving needs of the entertainment department onboard, reorganising the team’s schedule to meet new needs under the direction of the Entertainment Technical Manager and Cruise Director.
• Ensure compliance with all onboard safety procedures and policies and maintain safe working methods at all times.
• Maintain appearance and grooming guidelines at all times.
• Uphold the standards set out in your training.
• Hold a position of responsibility regarding emergency procedures, guest mustering and drills (full training received on board).

Experience & Skillset

• At least 2 years of relevant industry experience in television broadcasting on land or at sea.
• Strong understanding and proven experience operating satellites, antennas, and control equipment; maintaining good signal and liaising with vessel navigation officers as required.
• Understanding of both analogue and digital audio and video distribution.
• Proven experience capturing video and audio in the field as well as creative content creation and editing using the Adobe Suite (Premiere, Photoshop, Audition, etc.).
• Good knowledge of digital sound mixing consoles and digital audio processing (desirable).
• Knowledge of operating and maintaining large-format digital signage, LED screen technology and projection systems (essential).
• Willingness to develop new concepts and ideas to market activities and excursions onboard through video production and content creation.
• Demonstrate an appetite and desire to keep up to date with the latest trends and technological advancements in the audio–visual and broadcasting industries.
• Strong leadership skills and practice of leadership by example.
• One team mentality while remaining open-minded and flexible.
• Ability to perform well under pressure.

Other Requirements

• Must hold valid STCW training certificates prior to joining the ship.
• Must hold a full, valid passport, with at least 9 months validity at the time of joining.
• Must hold a valid ENG1 or equivalent Seafarer Medical Certificate.
• Must hold relevant necessary visas as required.
• It is recommended that you hold a valid Seamans Book/ID card or have completed an application for this.

Diversity and Inclusion Statement

At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds; sexual orientations; gender identities and expressions; sexes; national origins; political affiliations; socio‑economic status; veteran and disability status; and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture and the company’s achievement. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.