At a Glance
- Tasks: Join us as a General Entertainment Technician, supporting exciting shows at Alton Towers!
- Company: RWS Global, a leader in event production with a vibrant team culture.
- Benefits: Earn £15/hour while gaining hands-on experience in the entertainment industry.
- Other info: Diverse and inclusive workplace committed to your growth and learning.
- Why this job: Be part of thrilling events and make unforgettable experiences for guests.
- Qualifications: Knowledge of technical systems in lighting, audio, and video is a plus.
The predicted salary is between 30000 - 30000 £ per year.
RWS Global are recruiting for event technicians to support the install, operation, maintenance and derig of shows and experiences based at the Alton Towers Resort, in Staffordshire. Contracts run from July 13th 2025 through to January 2026 with some select contracts starting slightly later.
KEY TASKS
- Ensure all work complies with safety regulations (Health and Safety at Work Act 1974, and all applicable local and international regulations).
- Support and be a key point of contact for the day-to-day technical operation and maintenance of RWS Global events & experiences product, including daily power up/down, show operation, maintenance, fault finding, record keeping, compliance, and monitoring of all RWS Global events technical systems and other associated equipment installed and used within shows, walk through attractions, and any other RWS Global experiences.
- Ensure that all technical elements are operated and maintained in compliance with health and safety and legal requirements, company policies and procedures, along with industry best practice always.
- Complete necessary compliance paperwork and documentation during routine and unplanned system operation and maintenance.
- React swiftly to unforeseen scenarios or system faults and utilise previous experience and knowledge to fault find, diagnose, repair, or replace equipment as needed to always maintain maximum system reliability and availability.
- Make suggestions as appropriate for system improvements and upgrades.
- Take ownership of all areas of control continually striving to innovate and deliver excellent experiences to our clients and their guests.
- Perform all aspects of install and strike in accordance with industry standards and safety best practices.
- Install, wire, and de-rig technical equipment as required, both indoors and outdoors.
- Champion high standards in technical system installation, operation, and safety.
- Review show reports and technical feedback to proactively address technical issues.
- Contribute to a positive and professional working environment that supports learning and excellence.
Qualifications & Skills
- Knowledge, experience and training in entertainment industry technical systems, including lighting, audio, video, show control, electronics, and effects equipment.
- Working knowledge, training in, or general understanding of industry specific health and safety legislation.
- Working knowledge of ethernet/IP network-based entertainment technical control systems and IT networking protocols.
- Knowledge and experience on any of the following systems – QSys, Mediamatrix, Medialon, Alcorn McBride, Chroma-Q Vista, Pharos, Hippotizer, 7th Sense Delta, Digico/Yamaha/Allen and Heath Mixing Desks.
- Planning, scheduling, and time management skills.
Experience
- Knowledge of all technical elements associated with commercial and theatrical lighting, audio, and video production systems and installation.
- Knowledge of holiday lighting products, installation techniques, hardware specifications, and experience with low-voltage systems and installation.
- Expertise with power tools, ladders, heavy machinery, aerial work platforms, electricity, and all applicable UK Health and Safety Standards.
- Excellent verbal communication and interpersonal skills with the ability to quickly develop trusting, productive relationships with clients, vendors, staff, and all partners.
- Valid UK Full driver’s license is desirable but not essential.
- Self-motivation with the ability to work independently.
- Comfortability operating heavy equipment and hand tools while onsite, as well as standing for long periods of time, but often kneeling, bending, laying down, and working at heights.
Salary: £15/hour
Diversity and Inclusion Statement
At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.
Alton Towers | General Entertainment Technician employer: RWS Entertainment Group
RWS Global is an exceptional employer, offering a dynamic work environment at the iconic Alton Towers Resort in Staffordshire. With a strong commitment to safety and innovation, employees benefit from hands-on experience in the entertainment industry, alongside opportunities for professional growth and development. Our inclusive culture values diversity and fosters collaboration, ensuring that every team member contributes to creating unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Alton Towers | General Entertainment Technician
✨Tip Number 1
Get to know the company! Research RWS Global and Alton Towers, and understand their values and projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend industry events, or join relevant groups. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves technical skills, be ready to demonstrate your expertise in lighting, audio, and video systems. Practise troubleshooting common issues to impress during practical tests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at RWS Global and Alton Towers. Don’t miss out!
We think you need these skills to ace Alton Towers | General Entertainment Technician
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical skills and experience in your application. We want to see how your background aligns with the role of a General Entertainment Technician, so don’t hold back on showcasing your expertise!
Safety First!:Since safety is a big deal in this role, mention any relevant health and safety training or certifications you have. We love candidates who prioritise safety and can demonstrate their understanding of industry regulations.
Tailor Your Application:Take a moment to tailor your application to the job description. Use keywords from the listing to show us that you’ve done your homework and understand what we’re looking for in a candidate.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at RWS Entertainment Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of entertainment industry technical systems, especially those mentioned in the job description like QSys and Mediamatrix. Be ready to discuss your experience with these systems and how you've used them in past roles.
✨Safety First!
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to talk about how you've ensured compliance in previous jobs, and think of examples where you’ve had to react swiftly to safety issues or equipment faults.
✨Show Your Problem-Solving Skills
Think of specific instances where you've diagnosed and repaired technical issues. Highlight your ability to maintain system reliability and availability, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be a Team Player
RWS Global values a positive working environment, so be ready to discuss how you contribute to team dynamics. Share examples of how you've built relationships with colleagues and clients, and how you’ve supported a collaborative atmosphere in past projects.
