As a Paralegal in the Clinical Negligence & Inquests team you will support the team with a wide variety of administrative, case management and client-facing tasks. This role offers a great opportunity for varied and rewarding client work in an interesting and important area of law. The role requires attention to detail, and the ability to manage competing priorities effectively, alongside a clear commitment to maintaining the high standards of client care and professionalism., Personalised Client Service
- To undertake administrative tasks on a number of cases within the team under supervision, including: administrative tasks, bundle preparation, financial administration, undertaking legal research, document management, reviewing/analysing case documents, file opening/file closure processes.
- Working with clients and third parties, including during times of distress/bereavement, and providing excellent service.
- Drafting documents such as witness statements, correspondence, letters of instruction, court forms, forms of authority, etc.
- Correspond with clients and third parties effectively, through telephone, email, letter and face to face.
- Attending conferences or court hearings.
- Ensuring compliance with all department/firm policies, including case management, confidentiality, security, data protection and file retention and destruction requirements.
- Support fee earners with business development & marketing activities.
- Attend RWKG BD events where appropriate.
- Updating the client relationship management system to input data and manage the client information through the system including adding contact details, referrals and new clients.
- Represent the firm in a positive way when dealing with clients, third parties, charities and referrers.
- Provide support for colleagues in the team.
- Work closely with other members of the team to ensure work is done to expected standards and on time.
- Coordinate team activities such as meetings, training or social activities as required.
- Build relationships within the team and liaise with other departments and the business services team as required.
- Contribute effectively to the wider team, supporting others where workload dictates/capacity allows.
- Accurately and promptly time record all chargeable work and achieve costs towards individual and team fee earning targets.
- Take personal responsibility for efficient and effective case management.
- Work towards personal objectives and be proactive about own development and learning.
- Input into procedural changes, making suggestions for improvement and efficiencies.
- Make good use of the firm's IT systems and embraces technology to support efficient and safe ways of working.
- Learn and embrace firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security, data protection, file retention and destruction requirements.
- Legal qualifications (LLB or CILEx) (desirable).
- Experience in inquests, clinical negligence or similar work areas (desirable).
- Previous experience within a legal support or administrative role (essential).
- Strong written and verbal communication skills (essential).
- Ability to undertake administrative and appropriate fee earning tasks under supervision (essential),
- Excellent organisation skills with the ability to effectively prioritise a varied workload (essential).
- Solid understanding of Microsoft Office suite and other relevant IT platforms (essential).
- Enthusiasm and interest for this area of work and commitment to provide high level customer service (essential).
At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you'll be supported, every step of the way.
A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we're focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for.
Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification.
- 26.5-31.5 days' holiday per year
- Buying and selling holiday
- Healthcare cash plan / private medical insurance
- Life assurance
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Discretionary profit and performance-related bonus
- Hybrid working
- Employee Assistance Programme
- Enhanced family leave
- Recruitment referral bonus
- Group income protection
- Salary reviewed regularly
Career Development
We know our people are what sets us apart. That's why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions.
Inclusive Employer
We're on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our so that we can work together to help bring your best self. You can find out more about our ED&I initiatives .
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Paralegal in Bath employer: RWK Goodman LLP
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