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- Tasks: Join us as a Quality Review Representative, auditing and training in Revenue Cycle processes.
- Company: RWJBarnabas Health is New Jersey's leading academic health system, focused on patient-centred care.
- Benefits: Enjoy competitive pay, paid time off, tuition reimbursement, and discounts with local partners.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: A BA/BS in business or healthcare is preferred, along with 1-3 years of relevant experience.
- Other info: This role offers opportunities for growth and mentorship within a dynamic team.
The predicted salary is between 28800 - 43200 £ per year.
The Revenue Cycle Quality Review Representative acts as both an auditor and trainer, ensuring accuracy and efficiency in Revenue Cycle processes. This role is responsible for evaluating workflow compliance, identifying areas of improvement, and developing standard and targeted training programs. The Revenue Cycle Quality Trainer is responsible for providing training, curriculum development, project organization and implementation, as well as quality assurance functions across the Revenue Cycle enterprise at all locations. The incumbent will be knowledgeable in all end-user systems and applications relative to Revenue Cycle management for the purpose of educating and training Revenue Cycle staff on systems and operational processes.
Qualifications:
- BA/BS in business or healthcare related field preferred.
- 1-3 years experience in quality, training, or healthcare administration preferred.
- Excellent training and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to identify and resolve quality issues and errors.
- Knowledge of healthcare industry regulations and best practices.
- Excellent communication and interpersonal skills.
- Proficient in all MS Office Products.
Essential Functions:
- Quality Assurance: Monitor and analyze revenue cycle performance metrics to identify areas for improvement. Conduct audits and quality checks to ensure compliance with regulations and best practices. Identify and resolve quality issues and errors in the revenue cycle. Develop and implement quality improvement plans.
- Training and Development: Develop and deliver training programs for new and existing staff on revenue cycle processes, policies, and procedures. Conduct one-on-one training and provide ongoing support to staff. Identify training needs and develop strategies to address them. Evaluate the effectiveness of training programs and make recommendations for improvement.
- Support to Leadership Team: Acts as support to leadership team to oversee and ensure overall department methodology, strategy and objectives are met. Coach and mentor existing and newly hired members of the team as needed.
When asked, performs other duties as assigned.
Additional Information:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health:
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honour and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey.
Equal Opportunity Employer: RWJBarnabas Health is an Equal Opportunity Employer.
Quality Review Representative, Patient Accounts Training & Ed employer: RWJBarnabas Health
Contact Detail:
RWJBarnabas Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Review Representative, Patient Accounts Training & Ed
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the healthcare industry. Understanding the compliance landscape will not only help you in interviews but also demonstrate your commitment to quality assurance in revenue cycle management.
✨Tip Number 2
Network with professionals in the healthcare billing and collections field. Attend relevant workshops or webinars to connect with others who may provide insights or even referrals for the Quality Review Representative role.
✨Tip Number 3
Prepare to discuss specific examples of how you've identified and resolved quality issues in previous roles. Being able to articulate your problem-solving skills will set you apart during the interview process.
✨Tip Number 4
Showcase your training and presentation skills by preparing a mock training session on a relevant topic. This will not only highlight your expertise but also demonstrate your ability to communicate effectively, which is crucial for this position.
We think you need these skills to ace Quality Review Representative, Patient Accounts Training & Ed
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, training, and healthcare administration. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical skills and experience in developing training programs. Mention specific examples of how you've improved processes or resolved quality issues in previous roles.
Highlight Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your interpersonal skills and ability to train others effectively.
Showcase Relevant Knowledge: Mention your understanding of healthcare industry regulations and best practices. This can set you apart as a candidate who is not only qualified but also knowledgeable about the field.
How to prepare for a job interview at RWJBarnabas Health
✨Know Your Revenue Cycle Basics
Familiarise yourself with the key concepts of the revenue cycle, including billing, collections, and compliance. Understanding these fundamentals will help you demonstrate your knowledge during the interview.
✨Showcase Your Training Skills
Prepare to discuss your experience in training and development. Be ready to provide examples of how you've successfully trained others, as this role heavily focuses on educating staff about processes and policies.
✨Highlight Analytical Abilities
Since the position requires strong analytical skills, think of specific instances where you've identified issues and implemented solutions. This will show your problem-solving capabilities and attention to detail.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Excellent communication is crucial for this role, so be prepared to demonstrate your interpersonal skills during the interview.
