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- Tasks: Help patients with billing and financial queries while resolving account issues.
- Company: Join RWJBarnabas Health, a leader in community health and support.
- Benefits: Enjoy competitive pay, flexible hours, and awesome perks like tuition reimbursement.
- Why this job: Make a real impact in healthcare while working in a supportive team environment.
- Qualifications: High School Diploma or GED required; experience in healthcare billing is a plus.
- Other info: Opportunity to earn your GED while working if you don't have one.
The predicted salary is between 30000 - 42000 £ per year.
The Patient Accounts Representative position supports the reduction of Accounts Receivables. The Representative may also perform a variety of duties including assisting patients directly with their bill or other financial aspects of their care, correspondence response, billing and re-billing, certain denial issues, prompt handling of A/R credits and trend monitoring.
Essential Functions:
- Take actions that will support maximization of collection of balances due or account resolution from all sources. Meets Quality and Productivity expectations.
- Facilitate account resolution. Accurately identify, follow-up on, or correct billing errors, lower than expected reimbursement, or denials for correction for submission or resubmission to patients and/or insurance carriers.
- Accurately perform actions on accounts that will result in the least amount of time and effort to bring an account to resolution based on job specific priority matrix.
- Timely identify, research, and resolution any issues that may cause delays in payment or account resolution.
- Identify and recommend opportunities to improve collections and follow-up activities.
- Work collaboratively across teams, with peers, and revenue cycle departments.
Job Requirements:
- High School Diploma or GED equivalent required within one (1) year of hire.
- Candidates who do not possess a High School Diploma or GED equivalent will be provided the opportunity to enroll in a GED/HSEA program at time of hire as a condition of employment. A hired candidate will be provided one (1) year from date of hire to successfully complete a GED program and obtain their HSEA.
- 1-2 years experience in healthcare insurance billing or account follow-up.
- Strong knowledge of Patient Accounting systems.
- Must be able to work in a team environment that requires quick turnaround and quality output.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Additional Information:
We offer a great work environment, competitive rates and excellent benefits, including:
- Medical/Dental/Vision plans
- 401 (k)
- Vacation/Personal/Holiday/Sick Time Off
- Short & Long Term Disability
- Basic Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
RWJBarnabas Health is an Equal Opportunity Employer.
Full-Time , Patient Accounts Representative, employer: RWJBarnabas Health
Contact Detail:
RWJBarnabas Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time , Patient Accounts Representative,
✨Tip Number 1
Familiarise yourself with the healthcare billing process and common issues that arise in patient accounts. Understanding the nuances of insurance claims, denials, and reimbursements will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the healthcare billing field. Attend local healthcare events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving account resolution and billing errors. Demonstrating your problem-solving skills will be crucial in this role.
✨Tip Number 4
Research RWJBarnabas Health and their approach to patient care and community service. Showing that you align with their mission and values can set you apart from other candidates.
We think you need these skills to ace Full-Time , Patient Accounts Representative,
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Patient Accounts Representative position. Tailor your application to highlight relevant experience in healthcare insurance billing or account follow-up.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in patient accounting systems or billing processes. Use specific examples to demonstrate your ability to resolve billing errors and improve collections.
Showcase Teamwork Skills: Since the role requires collaboration across teams, include examples in your application that showcase your ability to work effectively in a team environment. Mention any experiences where you contributed to quick turnarounds and quality outputs.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Patient Accounts Representative role.
How to prepare for a job interview at RWJBarnabas Health
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Patient Accounts Representative. Familiarise yourself with billing processes, account resolution strategies, and how to handle patient inquiries effectively.
✨Showcase Your Experience
Be prepared to discuss your previous experience in healthcare insurance billing or account follow-up. Highlight specific examples where you've successfully resolved billing issues or improved collection processes.
✨Demonstrate Teamwork Skills
Since this role requires collaboration across teams, be ready to share examples of how you've worked effectively in a team environment. Emphasise your ability to communicate and coordinate with peers and other departments.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to patient accounts and their goals for the department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
