Network Engineer d/f/m in Swindon

RWE Supply & Trading GmbH is offering a full-time permanent position, starting as soon as possible in the Insights Department. As a 2nd Level Support Network Engineer, you will play a central role at RWEST in ensuring the network infrastructure remains future-proof across the RWE Group, spanning more than 250 locations worldwide. To support the implementation of the company-specific network architecture and strategy, we are looking for your expertise to continuously align the network landscape with the Group’s strategic objectives alongside internal and external partners and providers.

Responsibilities:

• Responsible for 2nd level network support for internal and external customers – from incident intake through to qualified troubleshooting, root cause analysis, and resolution.
• Active contribution to the technical and methodological development of our network and security services – bringing your ideas directly into our service and operational processes.
• Implementation of network security rules based on established processes and policies to ensure the secure operation of our systems.
• Close collaboration and coordination with upstream and downstream support teams to ensure smooth communication and fast resolution of issues.
• Planning, creation, and coordination of changes, as well as support during implementation within our production environments.
• Creation and maintenance of system and operational documentation in line with ITIL-based processes and standards.
• Coordination of external service providers and ensuring agreed service quality levels are maintained.
• Support with the configuration, maintenance, and upgrade of network and security systems.
• Shared responsibility for monitoring systems and services, including proactively initiating measures when issues are identified.
• Participation in an on-call rota to support 24/7 operations.

Tools & Technologies: Cisco, Fortinet, ServiceNow, Tufin, Infoblox, Citrix, Zscaler, Azure, and AWS.

Profile:

• Completed IT-related vocational training or a comparable/higher qualification.
• Structured, efficient, and conscientious way of working with a strong focus on quality.
• High willingness to learn and the ability to proactively familiarise yourself with new topics and technologies.
• Practical experience working with network management and reporting platforms.
• Confident in setting up and configuring IP networks as well as defining and adjusting firewall rules.
• Strong expertise in LAN, WAN, WLAN, and Zscaler technologies.
• Good knowledge of common IP routing and switching protocols.
• Strong goal and team orientation, as well as analytical, organisational, and conceptual skills; solution-oriented mindset with a holistic approach.
• Solid understanding of core IT technologies and services such as DHCP, DNS, certificates, Active Directory, and common authentication methods.
• Very good written and spoken German and English skills.

Advantageous:

• Initial practical experience with automation technologies (e.g., Python, Ansible).
• Certifications such as: CCNA, CCNP Enterprise, NSE4, ZDTA – Zscaler Digital Transformation Administrator, ZDTE – Zscaler Digital Transformation Engineer, ZDXA – Zscaler Digital Experience Administrator.

Offer:

• A highly motivated and dynamic team with an informal and collaborative culture.
• Modern company campus with several restaurants and coffee bars offering free fruit and drinks.
• Ample employee parking through dedicated campus parking garages.
• Flexible working arrangements with a hybrid office/remote model.
• Attractive compensation package plus additional benefits such as employer-funded pension schemes and employee discounts.
• Company kindergarten “Lumiland” and parent-child office facilities.
• Comprehensive health management programme including an on-site fitness centre.

We value diversity and therefore welcome all applications, irrespective of gender, disability, nationality, ethnic and social background, religion and beliefs, age or sexual orientation and identity.