HR Coordinator in West Drayton

Reliance Worldwide Corporation (RWC) is dedicated to making a positive, lasting impact through innovative products in plumbing, heating, and construction. We operate globally with a commitment to sustainability and community contribution.

Our Culture

We encourage our people to think differently and challenge the status quo. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and Innovation.

Job Requirements

High Level Definition & Summary

Working within the HR Shared Service function, assisting with transactional and advisory support while coordinating with the wider HR team and the business.

Position Responsibilities

• Provide a high-quality, professional service by maintaining accurate HR information and carrying out efficient administration of all HRSS processes.
• Responsible for full administration duties including managing, coordinating, and filing training certification and training forms.
• Responding to queries in the HR Shared Service inbox as the first point of contact.
• Support with all aspects of the employee life cycle including administration of new starters, leavers, holidays, HR processes, reference changes, long service milestones, right to work checks, maternity/paternity & parental/shared parental leave letters, raising invoices and POs.
• Responsible for issuing monthly reports to relevant departments as per the HRSS task list.
• Provide transactional and advisory support in preparing all relevant colleague documentation to ensure that all documentation is issued correctly and relevant systems are updated.
• Support process improvements by reviewing HR processes to ensure efficiency.
• Work with Payroll Manager to resolve queries and ensure payroll is processed correctly and timely.
• Provide support to HR Business Partners with ad hoc activities as required.
• Support, coordinate, and arrange key initiatives such as Wellbeing Week, long service, and Colleague of the Quarter lunches.
• Work with HRSS team in arranging Flu jabs, Health Surveillance, managing benefits (eyecare vouchers), and Night Worker health assessments processes.
• Attend and support monthly COTQ meetings and issue certificates/process payments for COTQ winners.
• Organise training at the request of the Learning and Development team, in addition to supporting password resets for the training Skills Hub platform.
• Responsible for organising interviews as part of the recruitment process.
• Administrate and coordinate the company car process by chasing fines and reviewing employee files, liaising with the Facilities Manager.
• Responsible for Colleague Central password resets and assist employees in downloading the CC app.

Knowledge, Skills & Expertise

• Previous HR administration experience.
• Strong attention to detail.
• Strong time management and prioritisation skills with an ability to work to tight timescales and deadlines.
• Excellent communication skills and a customer-centric approach.
• Ability to develop effective relationships and manage expectations of multiple stakeholders.
• Strong team player that can handle matters confidentially and sensitively.
• Intermediate knowledge of Microsoft Office.
• Solutions-oriented, 'can do' mindset with the ability to work at pace, cope with ambiguity, resolve issues, and improve processes.

Required Qualifications/Education

• Essential: A Levels or equivalent.
• Desirable: Ideally Level 3 CIPD Qualified.

What We Offer You

• A competitive salary.
• 25 days holiday.
• Flexible holiday buy/sell scheme.
• Recognition and reward scheme.
• Internal and external learning and development.
• On-site Café (West Drayton site).
• Employee Assistance Programme.
• Cycle to Work & Tech Scheme.

Reliance Worldwide Corporation Ltd is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an environment of belonging for all employees.