Domestic Business Development Manager - London, Kent, Surrey & Sussex

Overview

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Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers' lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact - we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We're acquisitive and we're laser focused on growth.

Our Culture

We're big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here - not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on.

Job Purpose

The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company's market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions.

Development

• Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments.
• Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones.
• Lead the creation and implementation of go-to-market plans for new products and services.

New Business Acquisition

• Generate and qualify high-potential leads through networking, industry events, and proactive outreach.
• Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts.
• Negotiate and close high-value deals with key decision-makers in target sectors.

Relationship Management

• Support and co-own execution of (growth) initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors.
• Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers.
• Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs.
• Deliver exceptional customer service to drive loyalty and long-term partnerships.

Sales Performance & Reporting

• Consistently achieve and exceed ambitious sales targets and KPIs.
• Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership.
• Analyse sales data to identify growth opportunities and address performance gaps.

Brand & Product Promotion

• Champion the company's product portfolio through compelling presentations, demonstrations, and promotional campaigns.
• Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness.

Collaboration & Cross-Functional Leadership

• Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives.
• Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy.

Continuous Improvement

• Stay abreast of industry developments, regulatory changes, and best practices.
• Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities.

Required Skills & Experience

• Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector.
• Strong commercial acumen and negotiation skills.
• Demonstrated ability to build and manage a high-value sales pipeline.
• Excellent communication, presentation, and relationship-building skills.
• Results-driven, self-motivated, and resilient.
• Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite.
• Analytical mindset with the ability to interpret data and market trends.

Qualifications

• Degree-level education (or equivalent experience) in Business, Sales, Marketing, or a related field.
• Evidence of ongoing professional development is desirable.

Competencies & Behaviours

• Strategic thinker with a growth mindset.
• Tenacious, proactive, and adaptable.
• Collaborative team player who can also work independently.
• High integrity and professionalism.

Additional Information

• Regular travel required to customer sites, industry events, and company offices.
• Full UK driving license required.