Senior Software Engineer (Mojo)

At Mojo Mortgages we are on a mission to become the largest and most disruptive mortgage broker in the UK. With the support from our family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm. We're not just growing quickly, we're growing exponentially.

The mortgage industry remains a very manual, complex and labour intensive industry, dealing with large slow moving financial institutions, strict FCA regulation and huge volumes of unstructured data in the form of phone calls, emails, SMS and documents. Our engineering teams are on a journey using state of the art AI, serverless technologies, modern data pipelines to automate away the complexity of the industry providing tooling to enable us to scale our business and dramatically simplify and speed up our ability to serve mortgage, protection and conveyancing advice to our customers.

Each engineer plays an integral role in the development, delivery, maintenance, and support of our advice systems, both customer-facing and internal tooling to empower our Mortgage Advisors, Income Protection Experts, Case Managers and Compliance teams. We are looking for an experienced Senior Engineer who can bring a depth of experience to help shape this journey; working in a role with a high level of ownership, empowerment and impact.

What we have been working on recently:

• QA Automation - Using AI to transcribe and assess phone conversations with our customers to ensure the advice we give our customers meets the FCA and Consumer Duty guidelines, saving hours of manual human time per application.
• Automation of Lender emails - We receive thousands of unstructured emails from Lenders on open mortgage applications, which requires someone to review and key data into Salesforce our CRM. We have now used LLMs to understand the requests and automate the necessary actions, giving more robust data entry and faster turnaround times to our customers.
• Browser automation to key Mortgage Applications - Most Lenders do not have APIs to submit mortgage applications, so the data must be manually keyed from Salesforce into lender web portals, which is a time consuming and error prone task. Our team has created a browser extension to monitor our advisors and build a model to automatically detect which data needs to be entered into which fields reducing the time taken to submit an application by 20 minutes.
• Rate Check Promise - The time between receiving your first mortgage product recommendation and the decision to apply can take months and the rates can fluctuate dramatically during this time. Our team created a service unique to Mojo that continuously checks the mortgage market for better rates for our customers saving them on average over £740.

We’re looking for a talented and driven senior software engineer to join our team and help us achieve our mission. If you’re passionate about making a positive impact, love to innovate and want to be part of a dynamic and fast-paced team, we want to hear from you.