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- Tasks: Lead and develop a high-performing quality team to ensure compliance and exceptional service.
- Company: Join City & Guilds, a leader in education and training, committed to quality and learner success.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact on learner outcomes while fostering a culture of continuous improvement.
- Qualifications: Extensive experience in quality assurance and proven leadership skills are essential.
- Other info: Act as an ambassador for City & Guilds with key external stakeholders.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a Senior Quality Manager to lead and develop our Centre Quality team, ensuring external quality assurance of centres aligns with City & Guilds’ processes, regulatory requirements, and Centre Assessment Standards Scrutiny (CASS) strategy. This role will play a crucial part in mitigating risk, delivering an exceptional customer experience, and ensuring valid and reliable learner outcomes.
As a key leader, you will provide direction and support to a high-performing team, manage resources effectively, and foster a culture of continuous improvement and compliance with regulatory standards.
About The Role
- Build, lead, and inspire a high-performing team to achieve department goals, deliver exceptional service, and meet key SLAs.
- Work with senior leadership to develop and implement the department’s strategy, objectives, and key results.
- Oversee risk management and quality assurance activities to ensure compliance with CASS strategy and regulatory requirements.
- Establish a framework for performance reviews, training, and recognition to nurture a high-performance culture.
- Act as a City & Guilds ambassador with key external stakeholders, including Centres, Ofqual, IFATE, and QW.
- Identify non-compliance issues, conduct risk assessments, and ensure necessary actions are taken to meet regulatory requirements.
- Successfully manage internal and external audits, ensuring compliance and implementing recommendations.
- Set and manage team expenditure to ensure efficient resource allocation.
About You
- Extensive experience in quality assurance of centre assessment, including verification and moderation.
- Proven leadership skills, with experience in managing and developing teams.
- Experience in project management and leading teams through change.
- Financial acumen with experience in budget management.
- A results-driven mindset with a strong track record of performance improvements.
- Decision-making skills and accountability for outcomes.
- Strong communication skills with the ability to articulate strategy clearly.
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Senior Quality Manager employer: RVtech
Contact Detail:
RVtech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Quality Manager
✨Tip Number 1
Familiarize yourself with City & Guilds' processes and regulatory requirements. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've built and inspired high-performing teams in the past. This will show that you can effectively lead the Centre Quality team.
✨Tip Number 3
Be ready to discuss your experience with risk management and quality assurance activities. Prepare to share how you've successfully navigated compliance issues and implemented effective solutions.
✨Tip Number 4
Showcase your financial acumen by discussing your experience with budget management. Being able to articulate how you've managed resources efficiently will be a key asset for this role.
We think you need these skills to ace Senior Quality Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Quality Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in quality assurance, team leadership, and project management. Use specific examples that demonstrate your ability to meet the requirements outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only summarizes your qualifications but also expresses your passion for quality assurance and your vision for leading a high-performing team. Make sure to address how you can contribute to City & Guilds' goals.
Highlight Leadership Experience: In both your CV and cover letter, emphasize your leadership experience and any successful projects you've managed. Provide concrete examples of how you've fostered a culture of continuous improvement and compliance in previous roles.
How to prepare for a job interview at RVtech
✨Showcase Your Leadership Experience
Be prepared to discuss specific examples of how you've successfully led and developed teams in the past. Highlight your ability to inspire and motivate others, as this role requires strong leadership skills.
✨Demonstrate Your Quality Assurance Knowledge
Familiarize yourself with the City & Guilds processes and regulatory requirements related to quality assurance. Be ready to explain how your extensive experience aligns with their Centre Assessment Standards Scrutiny (CASS) strategy.
✨Prepare for Risk Management Questions
Expect questions about your approach to identifying non-compliance issues and conducting risk assessments. Share your strategies for ensuring compliance and mitigating risks effectively.
✨Communicate Your Results-Driven Mindset
Illustrate your track record of performance improvements with concrete examples. Discuss how you set and manage team objectives and key results to achieve department goals.
