Field Services Engineer in Hemel Hempstead

Field Services Engineer in Hemel Hempstead

Hemel Hempstead Full-Time 36000 - 60000 £ / year (est.) On-site
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At a Glance

  • Tasks: Install, maintain, and repair innovative reverse vending machines across retail locations.
  • Company: Join RVM Systems UK, a leader in sustainable recycling solutions.
  • Benefits: Enjoy competitive pay, flexible hours, and a fully equipped company van.
  • Other info: Dynamic team culture with opportunities for growth and leadership.
  • Why this job: Make a real impact on the environment while advancing your career.
  • Qualifications: Experience as a Field Service Engineer with strong mechanical and electrical skills.

The predicted salary is between 36000 - 60000 £ per year.

Location: Hemel Hempstead with coverage across parts of London

Employment Type: Full-time, permanent

Company Description

RVM Systems UK is a leading provider of reverse vending and automated recycling solutions, supporting retailers and governments to deliver large-scale Deposit Return Schemes (DRS). Part of the privately owned RVM Systems Group headquartered in Sweden, we operate globally across more than 40 markets and are trusted partners to many of the world’s largest retailers. Our technology enables millions of consumers to recycle beverage containers every day, contributing to a circular economy and measurable environmental impact. With the UK DRS approaching and continued business growth, we are now expanding our UK service capability.

Why work with Us?

  • Sustainable work: Reverse vending machines directly and significantly contribute to less littering and less carbon emissions.
  • Global industry leader: We have been an established company for 30 years with a leading market share in many markets.
  • Growth opportunities: We are growing fast and therefore there is a good chance for career advancement.
  • Entrepreneurial and inclusive work culture: We believe in our people and give them accountability. Our company culture is based on togetherness, respect and reliability. Our employees are a valuable resource to us, and we encourage all employees to take personal responsibility, develop and grow.

Role Description

We are seeking a field service engineer to join our UK operations team. Based in or around Hemel Hempstead, this role covers Hertfordshire and parts of London and plays a critical part in ensuring the reliability, performance, and customer satisfaction of our reverse vending machine (RVM) installations. As the UK operation continues to scale this role has the potential to develop into a leadership position that helps shape the UK field service organisation as it grows.

Key Responsibilities

  • You will be a problem solver responsible for the installation, servicing, maintenance, and repair of reverse vending machines located primarily in retail stores. This includes attending breakdowns, carrying out preventive maintenance, commissioning new equipment, and supporting customers with technical training and guidance.
  • You will also ensure all work is completed safely and compliantly, producing accurate service reports, risk assessments, and method statements using company-provided digital tools.
  • As a senior engineer, you will be expected to demonstrate strong diagnostic capability, take ownership of issues through to resolution, and represent RVM Systems professionally with customers and partners.

Specific Responsibilities

  • Perform regular servicing and maintenance of recycling equipment.
  • Attend breakdowns and complete timely, professional repairs on-site.
  • Install, decommission, and provide training on equipment for safe usage.
  • Produce risk assessments, and method statements, and maintain compliance records.
  • Submit accurate work reports via the provided electronic device.
  • Maintain safety standards and complete regular housekeeping records.
  • Complete on-site system audits and evaluations.

Skills and Experience Requirements

  • Previous Field Service Engineer experience is preferred.
  • Good knowledge of mechanical and electronic processes required.
  • Strong written and verbal communication skills.
  • 5+ years installing and maintaining machines.
  • Expertise in mechanical, electrical, vending systems or ePOS network setup advantageous.
  • Proficient in email and online platforms; capable of completing online inductions.
  • Full, clean UK driving licence.

Working Hours

  • Monday to Friday
  • Weekend availability is required (Rotational)
  • Flexible working arrangements are available
  • Fully equipped company van or suitable transport dependent on region
  • Employees are provided with work phones, laptops, tools and workwear
  • Fuel card will be provided

Requirements

  • Minimum 3 years of experience as a Field Service Engineer.
  • Electrical experience (preferred)
  • Mechanical experience (preferred).
  • Applicants should ideally be located within the geographical region advertised.

Seniority Level Entry level

Employment Type Full-time

Job Function Information Technology

Field Services Engineer in Hemel Hempstead employer: RVM Systems UK

RVM Systems UK is an exceptional employer that prioritises sustainability and innovation, offering a dynamic work culture where collaboration and professional growth are at the forefront. Employees benefit from comprehensive training programs, opportunities for career advancement, and the chance to make a meaningful impact in the sustainability sector while working with leading multi-site customers across the UK. With a commitment to employee well-being and a supportive environment, RVM Systems UK stands out as a rewarding place to build your career.

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Contact Details:

RVM Systems UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Services Engineer in Hemel Hempstead

✨Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Services Engineer role you’re after at RVM Systems UK.

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✨Apply Through Company Websites

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We think you need these skills to ace Field Services Engineer in Hemel Hempstead

Field Service Engineering
Mechanical Knowledge
Electrical Knowledge
Problem-Solving Skills
Technical Training
Communication Skills
Risk Assessment

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Field Services Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at RVM Systems UK a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to RVM Systems UK specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

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How to prepare for a job interview at RVM Systems UK

✨Brush Up on Core Engineering Principles

Before heading into the interview with RVM Systems UK, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

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Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

✨Relate Your Experience to the Role

In a full-time role, employers like RVM Systems UK want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

✨Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.