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For Companies At a Glance
- Tasks: Install, maintain, and repair innovative reverse vending machines across retail locations.
- Company: Join RVM Systems UK, a leader in sustainable recycling solutions.
- Benefits: Enjoy competitive pay, flexible hours, and a fully equipped company van.
- Why this job: Make a real impact on the environment while advancing your career.
- Qualifications: Experience as a Field Service Engineer with strong mechanical and electrical skills.
- Other info: Dynamic team culture with opportunities for growth and leadership.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hemel Hempstead with coverage across parts of London
Employment Type: Full-time, permanent
Company Description
RVM Systems UK is a leading provider of reverse vending and automated recycling solutions, supporting retailers and governments to deliver large-scale Deposit Return Schemes (DRS). Part of the privately owned RVM Systems Group headquartered in Sweden, we operate globally across more than 40 markets and are trusted partners to many of the world’s largest retailers. Our technology enables millions of consumers to recycle beverage containers every day, contributing to a circular economy and measurable environmental impact. With the UK DRS approaching and continued business growth, we are now expanding our UK service capability.
Why work with Us?
- Sustainable work: Reverse vending machines directly and significantly contribute to less littering and less carbon emissions.
- Global industry leader: We have been an established company for 30 years with a leading market share in many markets.
- Growth opportunities: We are growing fast and therefore there is a good chance for career advancement.
- Entrepreneurial and inclusive work culture: We believe in our people and give them accountability. Our company culture is based on togetherness, respect and reliability. Our employees are a valuable resource to us, and we encourage all employees to take personal responsibility, develop and grow.
Role Description
We are seeking a field service engineer to join our UK operations team. Based in or around Hemel Hempstead, this role covers Hertfordshire and parts of London and plays a critical part in ensuring the reliability, performance, and customer satisfaction of our reverse vending machine (RVM) installations. As the UK operation continues to scale this role has the potential to develop into a leadership position that helps shape the UK field service organisation as it grows.
Key Responsibilities
- You will be a problem solver responsible for the installation, servicing, maintenance, and repair of reverse vending machines located primarily in retail stores. This includes attending breakdowns, carrying out preventive maintenance, commissioning new equipment, and supporting customers with technical training and guidance.
- You will also ensure all work is completed safely and compliantly, producing accurate service reports, risk assessments, and method statements using company-provided digital tools.
- As a senior engineer, you will be expected to demonstrate strong diagnostic capability, take ownership of issues through to resolution, and represent RVM Systems professionally with customers and partners.
Specific Responsibilities
- Perform regular servicing and maintenance of recycling equipment.
- Attend breakdowns and complete timely, professional repairs on-site.
- Install, decommission, and provide training on equipment for safe usage.
- Produce risk assessments, and method statements, and maintain compliance records.
- Submit accurate work reports via the provided electronic device.
- Maintain safety standards and complete regular housekeeping records.
- Complete on-site system audits and evaluations.
Skills and Experience Requirements
- Previous Field Service Engineer experience is preferred.
- Good knowledge of mechanical and electronic processes required.
- Strong written and verbal communication skills.
- 5+ years installing and maintaining machines.
- Expertise in mechanical, electrical, vending systems or ePOS network setup advantageous.
- Proficient in email and online platforms; capable of completing online inductions.
- Full, clean UK driving licence.
Working Hours
- Monday to Friday
- Weekend availability is required (Rotational)
- Flexible working arrangements are available
- Fully equipped company van or suitable transport dependent on region
- Employees are provided with work phones, laptops, tools and workwear
- Fuel card will be provided
Requirements
- Minimum 3 years of experience as a Field Service Engineer.
- Electrical experience (preferred)
- Mechanical experience (preferred).
- Applicants should ideally be located within the geographical region advertised.
Seniority Level Entry level
Employment Type Full-time
Job Function Information Technology
Field Services Engineer in Hemel Hempstead employer: RVM Systems UK
Contact Detail:
RVM Systems UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with reverse vending machines or similar tech, make sure to highlight that in conversations. Bring up specific examples of how you've solved problems or improved processes in past roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like RVM Systems UK and express your interest. A friendly email or call can go a long way in making you stand out.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in recycling technology and field service engineering. This shows potential employers that you’re passionate and committed to your career growth.
We think you need these skills to ace Field Services Engineer in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Service Engineer. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your mechanical and electrical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with us at RVM Systems UK and how you can contribute to our mission of promoting recycling and sustainability.
Show Off Your Communication Skills: Since strong written and verbal communication skills are key for this role, make sure your application reflects that. Whether it's your CV or cover letter, keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at RVM Systems UK
✨Know Your Tech
Make sure you brush up on your knowledge of mechanical and electronic processes. Since the role involves installing and maintaining reverse vending machines, being able to discuss specific technologies and troubleshooting methods will show that you're prepared and knowledgeable.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully diagnosed and resolved issues. This is crucial for a Field Services Engineer, so think of situations where you took ownership of a problem and how you approached it.
✨Communicate Clearly
Strong written and verbal communication skills are key in this role. Practice explaining technical concepts in simple terms, as you'll need to provide training and guidance to customers. Being clear and concise can set you apart from other candidates.
✨Demonstrate Your Commitment to Safety
Since safety standards are paramount, be ready to discuss how you've maintained compliance in previous roles. Bring up any experience with risk assessments or method statements, as this will highlight your attention to detail and responsibility.