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For Companies At a Glance
- Tasks: Coordinate daily operations, manage orders, and be the go-to contact for customers.
- Company: Join an innovative and growing international company.
- Benefits: Performance-based salary, attractive perks, and a company car allowance.
- Other info: Enjoy continuous growth through tailored training and education opportunities.
- Why this job: Enhance your skills in a tech-savvy environment while making a real impact.
- Qualifications: Vocational training in a commercial field and good English skills required.
The predicted salary is between 25000 - 35000 £ per year.
Responsibilities
- Coordinating day-to-day operations in order processing, from order acceptance to shipment
- Serving as the point of contact for customers
- Recording and monitoring safety stock levels
- Managing consignment inventory
- Initiating internal escalations
- Recording customer complaints
- Preparing reports for customers
Qualifications
- Completed vocational training in a commercial field, such as industrial clerk, office clerk, wholesale and foreign trade clerk, or a comparable field
- Previous work experience in one of the above-mentioned areas is a plus
- Ideally, an interest in technology
- You enjoy working in a team and communicating with customers, manufacturers and colleagues
- You have very good English and Microsoft Office skills and already have some experience with SAP
What we offer
- An innovative and international company that enjoys consistent growth
- Continuous growth through technical training with Rutronik and directly with our suppliers
- A salary system that rewards performance, attractive benefits and a company car allowance await you
- We support your future career with training and education opportunities tailored to your needs
Customer Service (m/f/d) employer: RUTRONIK Elektronische Bauelemente GmbH
Contact Detail:
RUTRONIK Elektronische Bauelemente GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Service role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service. Think about your past experiences and how they relate to the job description. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to research the company! Understanding their values and culture will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any vocational training you've completed. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Show Off Your Tech Savvy: Since we’re keen on technology, mention any relevant experience with tools like SAP or Microsoft Office. If you’ve got a knack for tech, let us know how you’ve used it to improve processes or enhance customer interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at RUTRONIK Elektronische Bauelemente GmbH
✨Know Your Stuff
Make sure you understand the ins and outs of customer service, especially in order processing. Brush up on your knowledge of SAP and Microsoft Office, as these are key tools for the role. Being able to discuss how you've used these in past experiences will impress the interviewers.
✨Show Your Team Spirit
Since this role involves working closely with colleagues and customers, be ready to share examples of how you've successfully collaborated in a team. Highlight any experiences where you’ve resolved conflicts or improved communication, as this shows you’re a team player.
✨Prepare for Customer Scenarios
Think about common customer complaints and how you would handle them. Prepare some scenarios to discuss during the interview, showcasing your problem-solving skills and ability to stay calm under pressure. This will demonstrate your readiness for the challenges of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.