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For Companies At a Glance
- Tasks: Coordinate daily operations and serve as the main contact for customers.
- Company: Join an innovative, growing international company.
- Benefits: Performance-based salary, attractive perks, and a company car allowance.
- Other info: Opportunities for continuous growth and development in a tech-focused environment.
- Why this job: Be part of a dynamic team and enhance your career with tailored training.
- Qualifications: Vocational training in a commercial field and good English skills required.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities
- Coordinating day-to-day operations in order processing, from order acceptance to shipment
- Serving as the point of contact for customers
- Recording and monitoring safety stock levels
- Managing consignment inventory
- Initiating internal escalations
- Recording customer complaints
- Preparing reports for customers
Qualifications
- Completed vocational training in a commercial field, such as industrial clerk, office clerk, wholesale and foreign trade clerk, or a comparable field
- Previous work experience in one of the above-mentioned areas is a plus
- Ideally, an interest in technology
- You enjoy working in a team and communicating with customers, manufacturers and colleagues
- You have very good English and Microsoft Office skills and already have some experience with SAP
What we offer
- An innovative and international company that enjoys consistent growth
- Continuous growth through technical training with Rutronik and directly with our suppliers
- A salary system that rewards performance, attractive benefits and a company car allowance await you
- We support your future career with training and education opportunities tailored to your needs
Customer Service (m/f/d) in Bolton employer: RUTRONIK Elektronische Bauelemente GmbH
Contact Detail:
RUTRONIK Elektronische Bauelemente GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service (m/f/d) in Bolton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Service role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service. Think about your past experiences and how they relate to the job description. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. Check out our website for openings that excite you, and tailor your approach to each one!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Service (m/f/d) in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any vocational training you've completed. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Tech Savvy: Since we’re keen on technology, mention any relevant experience with tools like SAP or Microsoft Office. If you’ve got a knack for tech, let us know how it helps you in customer service – we’re all ears!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at RUTRONIK Elektronische Bauelemente GmbH
✨Know Your Stuff
Make sure you understand the ins and outs of customer service, especially in order processing. Brush up on your knowledge of SAP and Microsoft Office, as these will likely come up during the interview.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlight your communication skills and how you handle customer interactions.
✨Prepare for Common Questions
Think about questions related to handling customer complaints or managing inventory. Prepare specific examples from your past experiences that demonstrate your problem-solving abilities and customer service skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the customer service team. This shows your genuine interest in the role and the company.