Service Desk Analyst: IT Support & Service Improvement in Oakham

A local government authority is seeking a Service Analyst to provide top-tier IT support and enhance user experience. The successful candidate will be responsible for diagnosing technical issues, fulfilling service requests, and optimizing service delivery within a dynamic team. Applicants should have help desk experience, solid knowledge of Windows OS, Microsoft 365, along with excellent communication skills. The position supports hybrid working for a balanced work-life experience. #J-18808-Ljbffr