the day-to-day delivery and coordination of Rutland Libraries across our four library sites. Working closely with the Library Team Leader and other library colleagues, you will help ensure that our services, systems and working practices are effective, consistent and responsive to the needs of our staff and communities. The role will also deputise for the Library Team Leader, supporting operational leadership across the service.
About the Role
Your duties will include:
- Overseeing day-to-day service delivery across Rutland's four libraries,supportingconsistent working practices, procedures and customer service standards, and providing guidance andsupportto colleagues.
- Coordinating the effective management and development of the library management system and associated digital systems, including public IT, self-service, printing and Wi‑Fi, working with IT teams, suppliers and partners as required.
- Coordinating library data, performance information and reporting, using information and analysis to support service planning, monitoring, statutory returns and continuous improvement.
- Supporting the Library Team Leader with staff coordination, training and operational issues, including line management responsibility for designated casual library staff, and supporting relevant income‑generating activities, contracts and resources.
- Deputising for the Library Team Leader as required, providing day‑to‑day operational leadership and exercising delegated authority to support the continuity and effective delivery of the service.
Additional Requirements
The successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council. Please note that you will need a full driving licence to enable you to travel across the county.
We are looking for an experienced professional who enjoys solving problems, improving services and supporting colleagues. You will be organised, proactive and confident working with systems, data and people across a multi‑site library service, with a strong commitment to delivering excellent library services for our communities.
To succeed in this role, you will be:
- An organised and proactive colleague with library experience, demonstrating the ability to coordinate work, prioritise tasks and workindependently.
- Confident using computerised systems and digital technology, with the ability to understand and resolve systems and operational issues.
- Able to use information and data to monitor activity, identify issues and support effective decision‑making and service improvement.
- An effective communicator who can provide guidance and direction to colleagues, build positive working relationships and work collaboratively across the service.
- Committed to providing high-quality, inclusive library services and encouraging reading and engagement across our communities.
- Competitive salary
- Generous annual leave entitlement
- Local Government Pension Scheme
- A strong focus on health, wellbeing, and work‑life balance
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Library Service Delivery Coordinator in Oakham employer: Rutland County Council
Rutland County Council is an exceptional employer that prioritises the wellbeing and professional growth of its employees. With a strong focus on work-life balance, generous annual leave, and a commitment to delivering high-quality, person-centred support, we foster a collaborative and supportive work culture. Our values of Passionate, Ambitious, Work Together, and Make a Difference guide our mission, making Rutland a rewarding place to build a meaningful career in adult social care.