Community Support Services Facilitator
Community Support Services Facilitator

Community Support Services Facilitator

Oakham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Community Care Service team with essential admin tasks and customer service.
  • Company: Join Rutland County Council, dedicated to empowering our community and staff.
  • Benefits: Enjoy flexible working, generous leave, a great pension, and career development opportunities.
  • Why this job: Make a real impact while working in a supportive and dynamic environment.
  • Qualifications: Strong organisational skills, IT proficiency, and excellent communication are essential.
  • Other info: DBS check required; interviews on 11 July 2025, apply early!

The predicted salary is between 28800 - 43200 £ per year.

This is an exciting time for you to come and work for Rutland County Council.

We are looking for an experienced Administrator to support a team of hardworking professionals support some of the most vulnerable members of our Rutland community.

About you….

  • A strong, organised Administrator, able to multi-task and work to tight deadlines
  • Strong IT skills with experience of using computer systems and able to pull off reports
  • Experience of data entry; filing; scanning documents and raising purchase orders
  • Able to order and maintain stock as advised by the Team Manager
  • Good communication and interpersonal skills

About the role….

Providing support to the Community Care Service team with day-to-day admin tasks, enabling them to focus on their core, customer-facing role. At times acting as the first point of contact for the team and service users. We want you to make your mark, finding quicker and slicker ways to deliver processes, whilst keeping a close eye on detail and accuracy. Excellent customer service will be at the heart of what you do.The successful applicant for this post will be subject to a basic check by the Disclosure and Barring Service (DBS). The costs for the DBS are paid by us.

Interviews will be held on 11 July 2025.

Please be advised this could be subject to change, in which case we will give appropriate notice.

We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you’re interested in this role, we strongly encourage you to apply without delay.

Our offer to you:

Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.

We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.

Find out more:

To learn more about working with us visit https://jobs.rutland.gov.uk or if you have any queries about this role please contact Tammy Thurley Team Manager via tthurley@rutland.gov.uk.

If you are experiencing problems or have any queries about the application process, please email us at recruitment@rutland.gov.uk

How to apply:

Click on the apply button which will redirect you to the Jobs Go Public (JGP site) where we handle all our vacancies. If you already have a JGP account you will be asked to login, or alternatively if you don’t have an account, you will be guided through the set up process. Access to an account is necessary, as all updates regarding your application will be sent via the JGP site to the email you have used to register.

If you are experiencing problems or have any queries about the application process, please email us at recruitment@rutland.gov.uk

Please be aware that in the event of a high volume of applications, we may close this vacancy before the advertised closing date.

All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team.

Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.

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Community Support Services Facilitator employer: Rutland County Council

Rutland County Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture that values flexibility and work-life balance. With a strong commitment to employee growth through training opportunities and a generous benefits package including a Local Government Pension and ample annual leave, you will be part of a dedicated team making a meaningful impact in the community. Join us in Rutland, where your contributions will help support some of the most vulnerable members of our society while enjoying a fulfilling career.
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Contact Detail:

Rutland County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Support Services Facilitator

✨Tip Number 1

Familiarise yourself with the specific software and systems used in community support services. Knowing how to navigate these tools can give you a significant edge during the interview process.

✨Tip Number 2

Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will show that you can handle the demands of the position.

✨Tip Number 3

Research Rutland County Council's values and recent initiatives. Being able to discuss how your personal values align with theirs can make a strong impression during your interview.

✨Tip Number 4

Practice your communication skills by engaging in mock interviews or discussions with friends. Clear and effective communication is key for this role, especially as you'll be the first point of contact for service users.

We think you need these skills to ace Community Support Services Facilitator

Strong Organisational Skills
Multi-tasking Ability
Proficiency in IT and Computer Systems
Data Entry Experience
Document Management (Filing, Scanning)
Purchase Order Processing
Stock Management
Excellent Communication Skills
Interpersonal Skills
Customer Service Excellence
Attention to Detail
Ability to Work Under Tight Deadlines
Problem-Solving Skills
Adaptability to Change

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Community Support Services Facilitator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise your administrative experience, particularly in supporting teams and managing multiple tasks. Mention specific examples of your IT skills, data entry experience, and any relevant customer service roles.

Showcase Communication Skills: Since good communication and interpersonal skills are essential for this role, provide examples in your application that demonstrate your ability to interact effectively with team members and service users.

Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.

How to prepare for a job interview at Rutland County Council

✨Showcase Your Organisational Skills

As an Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or tight deadlines in the past. This will demonstrate your ability to handle the demands of the role.

✨Highlight Your IT Proficiency

Make sure to discuss your experience with computer systems and data entry. Be ready to talk about specific software you've used and how you've leveraged technology to improve processes or reports.

✨Emphasise Communication Skills

Since you'll be the first point of contact for the team and service users, it's crucial to convey your strong communication abilities. Share examples of how you've effectively interacted with clients or colleagues in previous roles.

✨Demonstrate Customer Service Excellence

Customer service is at the heart of this role. Prepare to discuss situations where you've gone above and beyond to assist customers or clients, showcasing your commitment to providing excellent service.

Community Support Services Facilitator
Rutland County Council
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  • Community Support Services Facilitator

    Oakham
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-22

  • R

    Rutland County Council

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