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- Tasks: Support the Community Care Service team with admin tasks and customer service.
- Company: Join Rutland County Council, dedicated to empowering the community and its employees.
- Benefits: Enjoy flexible working, generous leave, a great pension, and career development opportunities.
- Why this job: Make a real impact while working in a supportive and dynamic environment.
- Qualifications: Strong organisational skills, IT proficiency, and excellent communication are essential.
- Other info: DBS check required; applications reviewed regularly, so apply early!
The predicted salary is between 24000 - 36000 £ per year.
37 hours per week. Flexible and agile working.
DBS Check:
Yes
Closing Date:
09/07/2025 at 23:59
Reference:
AAH/0625/31490
This is an exciting time for you to come and work for Rutland County Council.
We are looking for an experienced Administrator to support a team of hardworking professionals support some of the most vulnerable members of our Rutland community.
About you….
- A strong, organised Administrator, able to multi-task and work to tight deadlines
- Strong IT skills with experience of using computer systems and able to pull off reports
- Experience of data entry; filing; scanning documents and raising purchase orders
- Able to order and maintain stock as advised by the Team Manager
- Good communication and interpersonal skills
About the role….
Providing support to the Community Care Service team with day-to-day admin tasks, enabling them to focus on their core, customer-facing role. At times acting as the first point of contact for the team and service users. We want you to make your mark, finding quicker and slicker ways to deliver processes, whilst keeping a close eye on detail and accuracy. Excellent customer service will be at the heart of what you do.The successful applicant for this post will be subject to a basic check by the Disclosure and Barring Service (DBS). The costs for the DBS are paid by us.
Interviews will be held on 11 July 2025.
Please be advised this could be subject to change, in which case we will give appropriate notice.
We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you’re interested in this role, we strongly encourage you to apply without delay.
Our offer to you:
Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.
We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.
Please be aware that in the event of a high volume of applications, we may close this vacancy before the advertised closing date.
All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team.
Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.
How to apply
To apply for this role click on the ‘Apply Online’ button below. If you already have a JGP account you will be asked to login, or alternatively if you don’t have an account you will be guided through the set up process.
Access to an account is necessary as all updates regarding your application will be sent via the JGP site to the email you have registered.
Once you have access to your JGP account you will be able to complete the application form in stages, saving and amending it until you are happy to the submit your completed application. You should use the Personal Statement section to demonstrate how you meet the requirements set out in the role profile attached.
If you are experiencing problems or have any queries about the application process please call us on 01572 758291 or email us at recruitment@rutland.gov.uk
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Community Support Services Facilitator employer: Rutland County Council
Contact Detail:
Rutland County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Services Facilitator
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable community members. Understanding their challenges will help you demonstrate your empathy and commitment during the interview.
✨Tip Number 2
Brush up on your IT skills, especially in data entry and report generation. Being able to showcase your proficiency with relevant software can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've improved processes in previous roles. Highlighting your ability to find quicker and more efficient ways to deliver tasks will resonate well with the hiring team.
✨Tip Number 4
Practice your communication skills, as you'll be the first point of contact for service users. Being able to convey information clearly and effectively is crucial for this role.
We think you need these skills to ace Community Support Services Facilitator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Community Support Services Facilitator position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong Personal Statement: Use the Personal Statement section of the application to clearly demonstrate how you meet the essential criteria outlined in the role profile. Provide specific examples from your past experiences that showcase your organisational skills, IT proficiency, and ability to work under pressure.
Highlight Relevant Experience: Make sure to emphasise any previous administrative roles or experiences that relate directly to the tasks mentioned in the job description, such as data entry, filing, and customer service. This will help the hiring team see your suitability for the role.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Rutland County Council
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or tight deadlines in the past. This will demonstrate your ability to handle the demands of the role.
✨Highlight Your IT Proficiency
Make sure to discuss your experience with computer systems and data entry. Be ready to talk about specific software you've used and how you've leveraged technology to improve processes or reports.
✨Emphasise Customer Service Experience
Since excellent customer service is at the heart of this role, prepare to share instances where you've provided outstanding support. Think about how you handled difficult situations or went above and beyond for clients.
✨Demonstrate Attention to Detail
Accuracy is crucial in administrative roles. Bring up examples where your attention to detail made a significant difference, whether in data entry, filing, or maintaining stock. This will show that you can be trusted with important tasks.
