At a Glance
- Tasks: Support a busy sales team by managing data and customer enquiries.
- Company: Join a well-established company with a friendly and supportive culture.
- Benefits: Enjoy hybrid working, modern offices, and a company pension.
- Other info: We value diversity and encourage everyone to apply!
- Why this job: Be part of a dynamic team and enhance your administrative skills.
- Qualifications: Strong communication skills and experience with Microsoft Office and CRM systems.
The predicted salary is between 22050 - 26950 £ per year.
Do you have a strong background in administration and customer service?
Are you looking for a new role within a busy sales team?
A well-established client of ours is looking for a Sales Administrator to join their busy team.
This is a great opportunity to get involved in a data heavy role, where you'll be processing, compiling and distributing documents across the business to ensure deadlines are met.
You'll be joining a supportive and friendly team, with a great office space.
Responsibilities
- Dealing with phone enquiries from potential and current customers
- Assisting with diary management for the Sales team
- Recording and inputting information and data accurately into the CRM system
- Work cohesively with other departments across the business to ensure high levels of customer service are maintained
- Assist with the creation of marketing campaigns
Requirements
- Excellent communication skills both verbal and written
- A good understanding of Microsoft Office applications, and CRM systems
- An administrative background is desirable
- Excellent attention to detail and ability to prioritise a busy workload
Benefits
- Modern offices in a great location
- Hybrid working (upon probation completion)
- Company pension + Bupa Medical scheme
Rutherford Briant is passionate about equity, diversity, and inclusion.
We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us.
We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
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Sales Administrator in Witham employer: Rutherford Briant Recruitment
Rutherford Briant Recruitment is an exceptional employer, offering a dynamic work culture that fosters growth and innovation in the heart of Cambridge. With a commitment to employee development, we provide tailored career progression opportunities alongside a generous benefits package, including 27 days of holiday and the flexibility of hybrid working. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions.
Contact Details:
Rutherford Briant Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Witham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Rutherford Briant Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Rutherford Briant Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Administrator in Witham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Rutherford Briant Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Rutherford Briant Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Rutherford Briant Recruitment!
How to prepare for a job interview at Rutherford Briant Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
