At a Glance
- Tasks: Support German customers with queries, orders, and product information.
- Company: Globally operating manufacturing company based in Nottingham.
- Benefits: Hybrid working model, bonus scheme, and Monday to Friday role.
- Other info: Exciting challenge with opportunities for growth and development.
- Why this job: Join a dynamic team and make a difference for German clients.
- Qualifications: Fluent German and 2+ years in B2B customer service preferred.
The predicted salary is between 29250 - 35750 £ per year.
Experienced German speaking Customer Service Representative/Advisor required for a globally operating manufacturing company based in Nottingham. As a German speaking Customer Service Rep/Advisor, you will be supporting customers in Germany and some in the UK, other company sites and internal teams with sales support duties. This will include tasks such as quotations, raising orders, answering customer queries, providing product information, entering data on to SAP and CRM system as well as other tasks. Some of the smaller German clients do not speak English, so a good level of German is required.
The company operates a hybrid working system with 50% office to 50% home working or more office if you wish. (Tues and Wed are full office days for all).
Benefits:
- Plus bonus scheme (up to 5%)
- Monday to Friday role
- Hybrid working (50/50% model) (set office days are Tues and Wed)
Responsibilities:
- Speak to German clients to solve any queries and progress new orders.
- Perform contract reviews to ensure compliance with customer requirements.
- Enter customer orders in SAP and maintain the SAP master data.
Qualifications and Experience:
- Ideally 2 years + sales/customer service experience in a B2B environment
- Must be able to speak a high level of German
- Experience in a heavily regulated industry such as aerospace or medical would be highly advantageous
- Ideally well versed in ERP, CRM (ideally Salesforce) and SAP
If you have the required skills and experience for the Customer Service Advisor/Representative role and would relish an exciting challenge, please apply or contact Stuart Cooper directly to discuss in further detail.
German Customer Service Advisor - Immediate starts in Nottingham employer: Ruth Wagstaff Recruitment
Join a well-established precision manufacturing business in Ruddington, where you will be part of a dynamic team dedicated to quality excellence. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and skill development. Enjoy competitive benefits and the satisfaction of contributing to high-quality products in a thriving industry.
