At a Glance
- Tasks: Support German-speaking customers with queries, orders, and product information.
- Company: Global manufacturing company based in Nottingham with a hybrid working model.
- Benefits: Competitive salary of £30k plus bonus, Monday to Friday role, and flexible working.
- Other info: Enjoy a balanced work-life with 50% office and 50% home working.
- Why this job: Join a dynamic team and enhance your customer service skills while working with international clients.
- Qualifications: Fluent in German and experience in customer service or sales support.
The predicted salary is between 30000 - 30000 £ per year.
Experienced German speaking Customer Service Representative/ Advisor required for a globally operating manufacturing company based in Nottingham.
As a German speaking Customer Service Rep / Advisor you will be supporting customers in Germany and some in the UK, other company sites and internal teams with sales support duties.
This will include tasks such as quotations, raising orders, answering customer queries, providing product information, entering data on to SAP and CRM system as well as other tasks.
Some of the smaller Germany clients do not speak English so a good level of German is required.
The company operate a hybrid working system with 50% office to 50% home working or more office if you wish. (Tues and Wed are full office days for all).
Benefits of Customer Service Representative c 30k annually Plus bonus scheme (up to 5%) Monday to Friday role Hybrid working (50/50% model) (set office days are Tues and Wed)
Role
Duties: Speak to German clients to solve any queries and progress new orders.
Raise and issue quotations to customers.
Follow up all quotes to check on status and any questions etc to add to growth of business.
Perform contract reviews to ensure compliance with customer requirements.
Enter customer orders in SAP and maintain the SAP master data.
Create strong internal cross functional relationships to ensure on time order fulfilment.
Process customer returns.
Resolve credit and invoice issues wit...
Customer Service Advisor - German Speaking employer: Ruth Wagstaff Recruitment
Join a well-established precision manufacturing business in Ruddington, where you will be part of a dynamic team dedicated to quality excellence. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and skill development. Enjoy competitive benefits and the satisfaction of contributing to high-quality products in a thriving industry.
