HR Advisor

Ruth Miskin Training is a leading education and training company based in London. We are experiencing an exciting period of growth and looking for a proactive and professional HR Advisor to join our friendly HR team! The HR Advisor will play a vital role in delivering a high-quality HR service across the organisation (180+ staff), supporting line managers and employees with a range of HR issues. They will ensure compliance with employment law and internal policies whilst always maintaining fairness and consistency.

The ideal candidate will have experience of working in a busy HR department and hold a CIPD Level 5 qualification. They will be a skilled communicator, operating with a warm and professional approach – handling sensitive and confidential information with care and empathy. This role is a great opportunity for someone to join a fast‑paced and hands‑on team who strive to make a difference and provide a first‑class, inclusive employee experience for all.

• Act as the first point of contact for all HR‑related queries from employees and managers
• Provide advice and guidance on HR policies, procedures and best practice
• Ensure fair and consistent application of HR policies and procedures
• Support and guide managers through employee relation matters
• Provide managers with coaching on people matters
• Provide mediation (when required) to address employee relations issues informally
• Conduct employee risk assessments independently (e.g. maternity, international travel)
• Provide support and guidance related to wellbeing (e.g. signposting to useful guidance/support where relevant)
• Liaise with other departments to find solutions for employee matters
• Conduct return to work meetings with staff following periods of leave (such as sickness, parental, compassionate, etc)
• Conduct exit interviews with leavers
• Administrate the leaving process
• Support managers with setting up and the management of individual support plans
• Maintain trend analysis records for the department highlighting areas for improvement to the Head of HR

• Provide guidance and support on our recruitment processes to hiring leads
• Administrate the recruitment process from advertising to onboarding (shared responsibility amongst the HR team)
• Coordinate the onboarding process with the HR/Payroll Coordinator ensuring all checks and documentation are obtained
• Lead HR inductions for all new starters
• Provide and coordinate key training sessions / presentations to staff

• Assist Head of HR with the development of / updates to RMT policies
• Assist Head of HR to ensure policies are legally compliant and up to date
• Draft new policies for review
• Communicate any new or updated policies / procedures to all staff in a timely manner
• Keep up to date with changes in employment law

• Provide advice on pay and benefits
• Support the administration of compensation and benefits programs
• Report changes for payroll (monthly) to the HR/Payroll Coordinator via our payroll software
• Calculate employee entitlements (such as annual leave, sickness days, parental leave, etc)

• Maintain and update our HR Information System (HRIS) (BambooHR)
• Maintain accurate employee records
• Ensure compliance with GDPR
• Maintain confidentiality of sensitive information
• Regularly audit our HRIS to ensure accuracy and compliance with GDPR

• Provide advice on a range of HR issues
• Contribute to the development of HR best practices
• Support organisational change initiatives
• Assist with the development and delivery of any training / development programmes
• Support HR projects and initiatives aligned with the organisations strategy
• Assist Head of HR with promoting EDI and employee voice (surveys, management of focus groups)
• Document our processes and best practice in the form of a HR manual
• Provide administrative support across the HR function (along with the HR Advisor and HR/Payroll Coordinator)

• CIPD Level 5 qualification
• Proven experience (minimum 2 years) in a similar HR advisory role (UK)
• Strong knowledge of UK employment law and HR best practice
• Understanding key communication methods and theories
• People management
• Strong knowledge in Microsoft Office applications
• Knowledge of HRIS platforms, such as BambooHR
• Involvement in developing or reviewing HR policies/procedures

• Strong interpersonal skills
• Excellent verbal and written communication skills
• Objective, moral judgement
• Problem‑solving skills – ability to analyse situations and provide effective solutions
• Proactive and uses initiative
• Ability to remain calm in stressful situations
• Professional manner
• Positive outlook
• Passion for people
• Ability to work well independently and as a team
• Ability to build relationships and work effectively with people at all levels
• Ability to manage multiple priorities and meet deadlines

At Ruth Miskin Training we value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We welcome applications from people of all backgrounds and cultures. Should you require any reasonable adjustments to the application or interview process please contact us.