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- Tasks: Support the accounts team with financial operations and customer service.
- Company: Join Ruth Miskin Training, a diverse and inclusive organisation.
- Benefits: Enjoy 25 days holiday, healthcare, and a hybrid work model.
- Why this job: Gain valuable experience in finance while making a real impact.
- Qualifications: Degree or equivalent and at least one year in admin/customer support.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Accounts Assistant role at Ruth Miskin Training.
Contract type: Full‑time, permanent
Reports to: Finance Manager
Hours: 8:30 am to 5:00 pm (with 1 hr unpaid lunch break)
Location: Hybrid
Benefits:
- Healthcare participation
- 25 Days Holiday (in addition to Bank Holidays)
- Pension scheme participation
- Cycle to work scheme
- Office socials
About The Role
You will play a vital role in ensuring the smooth running of the accounts department. Your responsibilities will include maintaining the accounting system, supporting the team and clients with day‑to‑day financial operations and administration, and ensuring strong client relationships through the provision of excellent customer service.
Main Responsibilities
- Customer support: provide support to clients promptly (via email and phone), investigate queries/information thoroughly (using Xero and other relevant systems), use and comply with the company’s ticketing systems (e.g. Freshdesk), keep up to date with any changes to systems, flag issues to the Finance Manager promptly.
- Invoice and quote processing: review automated invoices and quotes, ensure accuracy and completeness prior to issuing, fix errors after issuing, if necessary.
- Account reconciliation: assist in the reconciliation of accounts, maintain accurate sales ledgers, resolve any discrepancies in a timely manner, liaising with the Finance Manager for support.
- Credit and debit control: understand the company’s payment terms in full, ensure invoices are paid on time (as per company terms), contact clients promptly regarding credits or overpayments, ensuring information is accurate prior to making contact.
- Company Bills: assist the team with processing bills and receipts promptly.
- Audits: prepare for and assist the team with internal and external audits, assist the team with month‑end financial checks.
- Accounting process: demonstrate a full understanding of the company’s accounting systems, keep up to date with any changes, protect and manage confidential information with care, ensuring GDPR compliance, flag any issues identified to the Finance Manager.
- General administrative tasks: complete general administration tasks, as requested by the Finance Manager, follow the team’s Microsoft Planner, update the team planner as required, complete assigned, scheduled tasks to specified deadlines as instructed by the Finance Manager.
Essential Skills And Experience
- Degree qualification or equivalent
- At least one year experience in an admin customer support role
- Proficient in Microsoft Office Suite (particularly Excel)
- Assist clients and colleagues with a positive approach
- Resolve all enquiries promptly and accurately
- Build rapport with clients and colleagues
- Demonstrate clear and concise communication skills at all times (both verbal and written)
- Use accurate spelling and grammar
- Display the use of professional language and tone
- Demonstrate strong attention to detail
- Ensure data is accurate in all financial tasks
- Diligently follow company process and protocol
- Remain productive with high levels of accuracy whilst multi‑tasking at pace
- Organise, plan and prioritise
- Keep detailed records (for own use or for the team)
- Work proactively, independently and as part of a collaborative team
- Show initiative and good time management
- Demonstrate trustworthiness, honesty & reliability
- Analyse information from multiple sources to identify and resolve discrepancies
- Provide solutions and support based on thorough investigation and due diligence
Desirable
- Experience using accounting software (e.g. Xero, Dext and Stripe)
- Experience of an admin customer support role in a finance department
- Knowledge of the UK education system
- Experience using a ticketing system for handling high numbers of emails (e.g. FreshDesk)
Recruitment Process
Application end date: Monday 12th January 2026 at 9am
Shortlisting: Monday 12th January 2026 (from 9am) to Thursday 15th January 2026
Interviews: Friday 16th January 2026 and Wednesday 21st January 2026
Start date: Wednesday 18th February 2026
A task from TestGorilla will be sent to applicants who are being considered for interview. While we have set a closing date and scheduled interview dates for this position, we will be reviewing applications on a rolling basis and we may proceed with hiring before the stated deadlines.
Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified and the list above is not exhaustive. The Accounts Assistant will be expected to comply with any reasonable request from the Finance Manager and/or CEO/deputy CEO to undertake work of a similar level that is not specified in this job description. This job description may be amended at any time following discussions with the Finance Manager and/or CEO/deputy CEO.
In line with Keeping Children Safe in Education (KCSiE) guidelines, we are required to carry out an online search as part of our shortlisting process. For more information regarding this process, please email the recruitment team.
At Ruth Miskin Training we value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We welcome applications from people of all backgrounds and cultures. Should you require any reasonable adjustments to the application or interview process please contact the recruitment team.
Accounts Assistant employer: Ruth Miskin Training
Contact Detail:
Ruth Miskin Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ruth Miskin Training. Understand their values, mission, and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to accounts and customer support. Think about how your experience aligns with the role and prepare some examples to showcase your skills. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! Even if the role is hybrid, showing up in smart attire can make a great first impression. It shows professionalism and respect for the opportunity. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Accounts Assistant role!
We think you need these skills to ace Accounts Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Accounts Assistant role. Highlight your relevant experience, especially in customer support and finance, to show us you’re the perfect fit!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Office, particularly Excel, and any experience with accounting software like Xero. We love seeing candidates who can hit the ground running!
Be Professional and Clear: Use professional language and ensure your spelling and grammar are spot on. Clear communication is key in this role, so let’s see that reflected in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ruth Miskin Training
✨Know Your Numbers
Brush up on your accounting knowledge, especially if you're familiar with Xero or similar software. Be ready to discuss how you've used these tools in previous roles and how they can help streamline processes at Ruth Miskin Training.
✨Customer Service is Key
Since the role involves a lot of client interaction, prepare examples of how you've provided excellent customer support in the past. Think about specific situations where you resolved queries promptly and built rapport with clients.
✨Be Detail-Oriented
Attention to detail is crucial in finance roles. During the interview, highlight instances where your meticulous nature helped avoid errors or discrepancies. You might even want to mention how you keep accurate records and follow processes diligently.
✨Show Your Team Spirit
This position requires collaboration with the finance team. Be prepared to share experiences that demonstrate your ability to work well in a team, manage tasks effectively, and communicate clearly with colleagues and managers alike.
