Agricultural Service Technician - Darley Dale

• Branch Darley Dale
• Location DE4 2HX
• Salary Available on request

Russells is one of the leading dealerships for Agricultural, Professional Groundcare, Construction and Arboriculture machinery in the UK.

Due to continued growth, we are seeking an experienced agricultural service technician to join the team at our Darley Dale branch. Working both at the depot and out on site with leading brands such as New Holland, Manitou, McConnel, Pottinger, Mchale, Amazone, plus many more recognised brands. You will be working in a fast paced and challenging environment where attention to detail and customer satisfaction are essential.

About Russells:

Russells is a family business with a proud heritage of serving and supporting farming, groundcare and rural communities for more than 100 years. Today, the business operates a network of agricultural and groundcare depots and represents a broad portfolio of industry-leading machinery brands. With customer care at the heart of everything we do, our experienced teams provide expert advice, quality machinery, parts and dependable service support. Joining Russells means becoming part of a well-established, forward-thinking business that values technical expertise, strong customer relationships and outstanding aftersales care.

As a Russells service technician you will be required to:

• Provide an excellent level of customer care
• Deal with fault diagnosis and repair both on site and in the workshop
• Carry out servicing and repairs to a high standard in both a timely and professional manner
• Assemble and prepare new and used machines ready for delivery
• Have an excellent knowledge of modern agricultural practices
• Be able to follow manufactures warranty procedures

Key Skills we are looking for:-

• Friendly, reliable and confident with a mature outlook. Always focused on getting the job done and always strives for excellence and going the extra mile.
• Excellent communication skills with the ability to deal sensitively and diplomatically with customers and colleagues.
• Confident PC user with good diagnostic tool and MS Office skills.
• Can remain calm under pressure while meeting deadlines.
• Disciplined person who can work autonomously or as part of a team.
• Good customer relation skills built from previous experience in a demanding customer-facing role.
• Full UK driving license required.
• A Forklift licence is preferred but not essential
• Can have experience in any industry but preferred industries – Agriculture, Plant Machinery, Commercial Vehicles.

Benefits to working for Russells include:

• Enrolment into the NEST pension scheme
• Modern company van
• Company mobile phone and laptop
• Company overalls, uniform and PPE is provided
• Regular manufacturer led training
• Structured programme of development