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- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Russell's Food and Drink, a vibrant retail environment.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be 18+, with strong communication and a positive attitude.
- Other info: Opportunity for growth in a fun and engaging workplace.
Purpose To provide the best level of service to Russell\’s Food and Drink customers in accordance with the Company\’s standards and procedures To assist the Manager in all aspects of the business including sales, security and stock control Responsibilities/Key Tasks To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services To assume responsibility for housekeeping standards both inside and outside the store according to Company standards To ensure that stock is controlled and merchandised to Company standards at all times To ensure that the premises are safe and secure at all times To comply with the Company regulations with regard to cash handling and administration To comply with Government legislation with regard to age related sales To adhere to Company policies and procedures To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation Any other duties relevant and related to the post Educational qualifications Desirable Maths and English GCSE or equivalent grade C or above Skills and Experience Essential Applicants must be 18 years old and over. Communication skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills Customer focused – maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer\’s expectations by delivering a high quality service Personal drive and a pleasant, positive and enthusiastic, \”can do\” attitude, demonstrating an appropriate level of motivation Good standard of dress and appearance – clean and well groomed A good team player with the ability to work in a team environment Desirable Previous retail or customer service experience Previous experience of cash handling Previous experience of stock handling and control To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Sales Assistant employer: Russell's Food and Drink
Contact Detail:
Russell's Food and Drink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Russell's Food and Drink. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, think of examples where you've provided excellent service or resolved issues. Practising these scenarios can help you feel more confident during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. First impressions matter, especially in retail, so showing that you care about your appearance can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the position.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Know the Company: Before you start writing, take a moment to understand Russell's Food and Drink. Familiarise yourself with their values and what they stand for. This will help you tailor your application to show how you fit into their culture.
Show Off Your Customer Service Skills: Since the role is all about providing top-notch customer service, make sure to highlight any relevant experience you have. Use specific examples to demonstrate how you've gone above and beyond for customers in the past.
Be Clear and Concise: When writing your application, keep it straightforward. Avoid jargon and get straight to the point. Make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Russell's Food and Drink
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Russell's Food and Drink. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's focus on customer satisfaction.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain a clean, well-groomed appearance. This reflects your professionalism and shows that you take the opportunity seriously.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share examples of how you've collaborated with others in previous roles, as being a good team player is essential for this position.
