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For Companies At a Glance
- Tasks: Lead a team, ensure excellent customer service, and manage store operations.
- Company: Russells Food & Drink, a vibrant retail environment.
- Benefits: Competitive pay, training opportunities, and a dynamic work atmosphere.
- Why this job: Gain leadership experience while making a positive impact on customers.
- Qualifications: Must be 18+, with supervisory experience and strong communication skills.
- Other info: Join a supportive team and grow your career in retail.
The predicted salary is between 28800 - 43200 £ per year.
Purpose
To provide the best level of service to customers in accordance with the Company's standards and procedures. To assist and support the Management team in all aspects of the business including sales, security, cash and stock control. To control and operate a Russells Food & Drink store in the manager's absence in accordance with Company policies and procedures. To ensure the staff employed at the store carry out duties effectively and in accordance with the Job Profile and Company policy and procedures.
Responsibilities
- To assist and support the Manager in the following:
- Staff training and development
- Motivating and encouraging the team
- Stock management
- Ensuring staff adhere to all Company instructions, policies and procedures in the absence of the manager
- Ensuring the store is operated in accordance with Company budgets & legal obligations
- Planning and implementing any changes in promotional activity
- Administration, for example, investigating cash / stock discrepancies, payroll and marketing
These responsibilities are in addition to the following:
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
Qualifications
Essential
- Maths and English GCSE, Grade C or above or equivalent.
Desirable
- NVQ Level 2 and 3 in Retail / Customer Service.
Skills And Experience
Essential
- Applicants must be 18 years old and over.
- Minimum of 1 year's supervisory experience within a retail environment.
- Previous experience of an EPOS system and cash handling.
- Previous experience of stock handling and control.
- Possesses the ability to solve problems and to work on your own initiative as well as part of a team.
- Leadership qualities - to demonstrate the potential to be able to lead a team of people in the absence of the Store Manager and be able to set a positive example.
- Have the ability to sustain consistent performance even under pressure, and willing to take on extra responsibility when required.
- Communication Skills - a proven ability to communicate effectively with internal and external customers, demonstrating good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Supervisor in Crumlin employer: Russell's Food and Drink
Contact Detail:
Russell's Food and Drink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Crumlin
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your enthusiasm and positive attitude shine through. Remember, they’re looking for someone who can motivate a team and maintain excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that Apply button and let’s get started!
We think you need these skills to ace Supervisor in Crumlin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a positive attitude can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Supervisor role. Highlight your relevant experience in retail and any leadership qualities you've demonstrated. We love seeing how your skills align with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the Apply button and follow the steps!
How to prepare for a job interview at Russell's Food and Drink
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their standards and procedures, especially regarding customer service and stock management. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experience where you've motivated staff or handled challenges effectively. Highlight your leadership qualities and how you can set a positive example in the absence of the Store Manager.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you’ve successfully managed stock discrepancies or improved customer relations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Dress the Part and Stay Positive
First impressions matter! Dress smartly and maintain a professional appearance. During the interview, keep a positive attitude and show enthusiasm for the role. A 'can do' mindset will resonate well with the interviewers and reflect the company’s values.
