At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Russell's Food and Drink, a vibrant retail environment.
- Benefits: Flexible hours, team-oriented culture, and opportunities for growth.
- Other info: Perfect for those looking to gain retail experience while studying.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be 18+, with strong communication and a positive attitude.
The predicted salary is between 31500 - 38500 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products and services.
To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
To ensure that stock is controlled and merchandised to Company standards at all times.
To ensure that the premises are safe and secure at all times.
To comply with the Company regulations with regard to cash handling and administration.
To comply with Government legislation with regard to age related sales.
To adhere to Company policies and procedures.
To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
- Essential: Applicants must be 18 years old and over.
- Communication skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable
Previous retail or customer service experience.
Previous experience of cash handling.
Previous experience of stock handling and control.
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Sales Assistant - Newtownards Road in Belfast employer: Russell's Food and Drink
As a Post Office Counter Assistant at our Shawsbridge location, you will be part of a dedicated team that prides itself on delivering exceptional customer service in a friendly and supportive environment. We offer flexible working hours, opportunities for personal growth, and a chance to engage with the community while ensuring the efficient operation of our services. Join us to make a meaningful impact in your role and enjoy the unique advantages of working in a local, trusted institution.
