At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Russell's Food and Drink, a vibrant retail environment.
- Benefits: Flexible hours, team spirit, and opportunities for growth.
- Other info: Previous retail experience is a plus, but not essential.
- Why this job: Be part of a friendly team and enhance your customer service skills.
- Qualifications: Must be 18+, with strong communication and a positive attitude.
The predicted salary is between 31500 - 38500 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
- To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products & services.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with Government legislation with regard to age related sales.
- To adhere to Company policies and procedures.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
- Essential: Applicants must be 18 years old and over.
- Communication skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable
Previous retail or customer service experience. Previous experience of cash handling. Previous experience of stock handling and control.
Various Contracts Available. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Sales Assistant - Comber in Belfast employer: Russell's Food and Drink
Russell's Food and Drink is an exceptional employer that prioritises customer service excellence and employee development. Located on Botanic Avenue, the company fosters a supportive work culture where team members are encouraged to grow their skills in a dynamic retail environment. With a focus on maintaining high standards and a commitment to staff wellbeing, employees enjoy a rewarding experience that values their contributions and promotes a positive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Comber in Belfast
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Russell's Food and Drink, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Russell's Food and Drink!
We think you need these skills to ace Sales Assistant - Comber in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Russell's Food and Drink, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Russell's Food and Drink and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Russell's Food and Drink that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Russell's Food and Drink
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
