At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Russell's Food and Drink, a vibrant retail environment.
- Benefits: Gain valuable experience in retail and customer service.
- Other info: Opportunity to grow in a dynamic retail setting.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Must be 18+, with good communication skills and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services.
To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
To ensure that stock is controlled and merchandised to Company standards at all times.
To ensure that the premises are safe and secure at all times.
To comply with the Company regulations with regard to cash handling and administration.
To comply with Government legislation with regard to age related sales.
To adhere to Company policies and procedures.
To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
- Essential: Applicants must be 18 years old and over.
- Appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
- Desirable: Previous retail or customer service experience.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Shop sales advisor in Bangor employer: Russell's Food and Drink
At Russell's Food and Drink, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and teamwork. As a Shop Sales Advisor, you will benefit from comprehensive training and development opportunities, ensuring your growth within the retail sector while enjoying a supportive environment that values your contributions. Located in a bustling community, our store offers a unique chance to engage with customers and make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Shop sales advisor in Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Russell's Food and Drink. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your customer-focused attitude.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look clean, well-groomed, and dressed appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Shop sales advisor in Bangor
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you have a good grasp of the job description. Highlight your relevant experience and skills that match what they're looking for. We want to see how you can provide top-notch service to customers!
Be Yourself:Let your personality shine through in your application! We love a pleasant, positive attitude, so don’t be afraid to show us your enthusiasm for the role. A bit of charm goes a long way in retail!
Keep It Professional:While we want to see your personality, remember to keep it professional. Use clear language, check your spelling and grammar, and make sure your application looks tidy. First impressions matter!
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at Russell's Food and Drink
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Russell's Food and Drink. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the Shop Sales Advisor role.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain a clean and well-groomed appearance. This reflects your professionalism and aligns with the company's standards.
✨Be Ready for Teamwork Questions
Since being a good team player is essential for this position, be prepared to discuss how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues to achieve common goals.
