At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Russell's Food and Drink, a vibrant retail environment.
- Benefits: Gain valuable experience and develop essential skills in retail.
- Other info: Opportunity for growth in a dynamic retail setting.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Must be 18+, with good communication skills and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with Government legislation with regard to age related sales.
- To adhere to Company policies and procedures.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
Essential:
- Applicants must be 18 years old and over.
- Appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable:
- Previous retail or customer service experience.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Sales Retail Assistant in Bangor employer: Russell's Food and Drink
At Russell's Food and Drink, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and teamwork. Our Sales Retail Assistants enjoy comprehensive training and development opportunities, ensuring personal growth while contributing to a dynamic retail environment. Located in a bustling area, our team benefits from a supportive atmosphere that values each member's contributions and encourages a positive, can-do attitude.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Retail Assistant in Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Russell's Food and Drink. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with the manager.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look clean, well-groomed, and dressed appropriately for the interview. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Retail Assistant in Bangor
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you have a good grasp of the job description. Highlight key responsibilities and skills that resonate with you, and think about how your experiences align with them.
Show Off Your Customer Service Skills:Since this role is all about providing top-notch service, don’t hold back on showcasing your customer service experience. Share specific examples where you went above and beyond to meet customer needs.
Keep It Professional Yet Personal:While we want you to be yourself, remember to maintain a professional tone. Use clear language and avoid jargon. A friendly yet polished approach will help you stand out!
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Russell's Food and Drink.
How to prepare for a job interview at Russell's Food and Drink
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Russell's Food and Drink. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you identified customer needs and exceeded their expectations. This is crucial for a Sales Retail Assistant role!
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain a clean, well-groomed appearance. This reflects your professionalism and aligns with the company's standards.
✨Be Ready for Teamwork Questions
Since being a good team player is essential, be prepared to discuss how you've worked effectively in a team environment. Share specific instances where your collaboration led to success, as this will resonate well with the interviewers.
