At a Glance
- Tasks: Deliver top-notch customer service and assist in sales and stock control.
- Company: Join Russell's Food and Drink, a vibrant and customer-focused company.
- Benefits: Gain valuable experience in retail with a supportive team environment.
- Other info: Great opportunity for career growth in the retail sector.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be 18+, with good communication skills and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services.
To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
To ensure that stock is controlled and merchandised to Company standards at all times.
To ensure that the premises are safe and secure at all times.
To comply with the Company regulations with regard to cash handling and administration.
To comply with Government legislation with regard to age related sales.
To adhere to Company policies and procedures.
To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
Essential:
Applicants must be 18 years old and over.
Appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
Good standard of dress and appearance - clean and well groomed.
A good team player with the ability to work in a team environment.
Desirable:
Previous retail or customer service experience.
Previous experience of cash handling.
Previous experience of stock handling and control.
Sales Assistant - Trading in Bangor employer: Russell's Food and Drink
At Russell's Food and Drink, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and teamwork. As a Sales Assistant in our trading department, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while enjoying a supportive environment that values your contributions. Located in a bustling area, our store offers a dynamic atmosphere where you can thrive and make a meaningful impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Trading in Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Russell's Food and Drink. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your customer-focused attitude.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look clean, well-groomed, and dressed appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Assistant - Trading in Bangor
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you know the ins and outs of the role. Familiarise yourself with the job description and think about how your skills and experiences align with what they're looking for. This will help you tailor your application to show you're the perfect fit!
Show Off Your Customer Service Skills:Since this role is all about providing top-notch service, highlight any previous experience you have in customer service. Share specific examples of how you've gone above and beyond for customers, as this will really make your application stand out.
Keep It Professional Yet Personal:While it's important to maintain a professional tone, don't be afraid to let your personality shine through! Use a friendly and approachable style in your writing to show that you're not just another applicant, but someone who genuinely cares about delivering great service.
Apply Through Our Website:We want to make the application process as smooth as possible for you, so be sure to apply through our careers page. This way, you'll ensure your application gets to the right place and you won't miss out on any important details!
How to prepare for a job interview at Russell's Food and Drink
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Russell's Food and Drink. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you identified customer needs and exceeded their expectations. This is crucial for a Sales Assistant role!
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain a clean, well-groomed appearance. This reflects your professionalism and aligns with the company's standards.
✨Be Ready for Teamwork Questions
Since being a good team player is essential, be prepared to discuss your experiences working in a team environment. Highlight how you contributed to team success and handled any challenges that arose.
