At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Russell's Food and Drink, a vibrant retail environment.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team.
- Other info: Great opportunity for career growth in the retail sector.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be 18+, with strong communication and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services.
To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
To ensure that stock is controlled and merchandised to Company standards at all times.
To ensure that the premises are safe and secure at all times.
To comply with the Company regulations with regard to cash handling and administration.
To comply with Government legislation with regard to age related sales.
To adhere to Company policies and procedures.
To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
Essential:
Applicants must be 18 years old and over.
Communication skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
Good standard of dress and appearance - clean and well groomed.
A good team player with the ability to work in a team environment.
Desirable:
Previous retail or customer service experience.
Previous experience of cash handling.
Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Sales Assistant JBLE1_NI in Bangor employer: Russell's Food and Drink
At Russell's Food and Drink, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and teamwork. Our Sales Assistants enjoy comprehensive training and development opportunities, ensuring personal growth while contributing to a safe and welcoming environment for both staff and customers. Located in a community-focused area, we offer competitive benefits and a supportive atmosphere that makes every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant JBLE1_NI in Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Russell's Food and Drink. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories during your interview to demonstrate your customer-focused attitude.
✨Tip Number 3
Dress to impress! Make sure you look clean and well-groomed for your interview. A good standard of dress shows that you take the opportunity seriously and are ready to represent the company’s image.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our careers page and complete the application process there. It’s straightforward and ensures your application gets to the right place!
We think you need these skills to ace Sales Assistant JBLE1_NI in Bangor
Some tips for your application 🫡
Know Your Audience:When you're writing your application, keep in mind who will be reading it. Tailor your language and examples to show that you understand the role of a Sales Assistant and how you can provide top-notch service to customers.
Show Off Your Skills:Make sure to highlight your communication skills and customer service experience. Use specific examples from your past roles to demonstrate how you've gone above and beyond to meet customer needs.
Be Professional:Even though we want you to be yourself, remember to maintain a professional tone throughout your application. This includes checking for spelling and grammar mistakes, as well as ensuring your overall presentation is tidy and polished.
Apply Through Our Website:Don't forget to apply through our careers page! It's the best way for us to receive your application and ensures you’re following the correct process. Click that Apply button and let’s get started!
How to prepare for a job interview at Russell's Food and Drink
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Russell's Food and Drink. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's focus on customer satisfaction.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain a clean and well-groomed appearance. This reflects your professionalism and shows that you take the opportunity seriously.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team environment. Share examples of how you've collaborated with others in previous roles, as being a good team player is essential for this position.
