At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Russell's Food and Drink, a vibrant retail environment.
- Benefits: Flexible hours, team spirit, and a chance to grow your skills.
- Other info: Perfect for those looking to kickstart their career in retail.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: Must be 18+, with great communication and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
- To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products & services.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with Government legislation with regard to age related sales.
- To adhere to Company policies and procedures.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
Essential:
- Applicants must be 18 years old and over.
- Communication skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable:
- Previous retail or customer service experience.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
16 hours per week.
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Sales Assistant - High Street Newtownards TLNT1_NI in Bangor employer: Russell's Food and Drink
Russell's Food and Drink is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and teamwork. Located in Newtownards, employees benefit from a supportive environment that encourages personal growth and development, alongside competitive pay and flexible hours. Join us to be part of a dedicated team that values your contributions and fosters a positive atmosphere for both staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - High Street Newtownards TLNT1_NI in Bangor
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Russell's Food and Drink, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - High Street Newtownards TLNT1_NI in Bangor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Russell's Food and Drink that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Russell's Food and Drink will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Russell's Food and Drink and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Russell's Food and Drink
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Russell's Food and Drink, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Russell's Food and Drink!
