At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant team at Russell's Food and Drink.
- Benefits: Gain valuable experience in retail and customer service.
- Other info: Opportunity to grow and learn in a dynamic retail setting.
- Why this job: Be part of a friendly environment where your efforts make a difference.
- Qualifications: Must be 18+, with good communication skills and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures. To assist the Manager in all aspects of the business including sales, security and stock control.
Responsibilities/Key Tasks
To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services.
To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
To ensure that stock is controlled and merchandised to Company standards at all times.
To ensure that the premises are safe and secure at all times.
To comply with the Company regulations with regard to cash handling and administration.
To comply with Government legislation with regard to age related sales.
To adhere to Company policies and procedures.
To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
Any other duties relevant and related to the post.
Educational qualifications
Desirable: Maths and English GCSE or equivalent grade C or above.
Skills and Experience
- Essential: Applicants must be 18 years old and over.
- Appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Personal drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable: Previous retail or customer service experience, previous experience of cash handling, previous experience of stock handling and control.
Counter Staff/ Sales in Bangor employer: Russell's Food and Drink
At Russell's Food and Drink, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and teamwork. Our employees benefit from comprehensive training, opportunities for personal growth, and a supportive environment that encourages collaboration and innovation. Located in a bustling community, our store offers a dynamic atmosphere where staff can thrive while making meaningful connections with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Staff/ Sales in Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Russell's Food and Drink. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your customer-focused attitude.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look clean, well-groomed, and dressed appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Counter Staff/ Sales in Bangor
Some tips for your application 🫡
Know Your Audience:Make sure to tailor your application to the role of Counter Staff/Sales. Highlight your customer service skills and any relevant experience you have in retail or food and drink sectors. We want to see how you can connect with our customers!
Show Off Your Skills:Don’t just list your qualifications; demonstrate how they relate to the job. If you've got a knack for cash handling or stock control, let us know! We love seeing candidates who can bring their skills to the table.
Keep It Professional:Your application should reflect a professional attitude. Use clear language, check your spelling and grammar, and make sure it’s well-structured. We appreciate a polished application that shows you care about the details!
Apply Through Our Website:Remember, the best way to apply is through our careers page. It’s straightforward and ensures your application goes directly to us. We can’t wait to see what you’ve got!
How to prepare for a job interview at Russell's Food and Drink
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Russell's Food and Drink. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to meet customer needs, as this aligns perfectly with the company's focus on customer satisfaction.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain a clean, well-groomed appearance. This reflects your professionalism and shows that you take the opportunity seriously.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team environment. Share specific examples of how you've collaborated with others in previous roles, as teamwork is essential in a retail setting like Russell's.
