At a Glance
- Tasks: Shape services for the justice system using your personal lived experience.
- Company: User Voice, a passionate organisation dedicated to amplifying voices in the justice system.
- Benefits: Competitive salary, 25 days holiday, and bank holidays, with flexible part-time hours.
- Other info: Join a supportive team and help drive meaningful change across London and beyond.
- Why this job: Make a real difference by influencing services that impact people's lives.
- Qualifications: Personal lived experience of the criminal justice system and flexibility for travel.
The predicted salary is between 25000 - 30000 € per year.
User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant. This role is central to ensuring that the voices of people in the justice system shape the services that affect them.
You’ll work across London prisons, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.
You must be off-license to apply, as this role is subject to HMPPS clearance.
- Part-time Permanent
- £25k- £30k depending on experience
- Bank holidays plus 25 days holiday (pro-rata)
- You must be off community order / prison license
- Probationary period: Six months
Send your CV and cover letter to recruitment@uservoice.org by Sunday 5th April 2026. We encourage you to apply ASAP. Applications will be reviewed and interviews scheduled on a rolling basis.
Lived Experience Consultant User Voice employer: Russell Webster
User Voice is an exceptional employer that values the unique insights of individuals with lived experience of the criminal justice system. Our inclusive work culture fosters collaboration and personal growth, offering flexible part-time roles that allow you to make a meaningful impact across London and beyond. With generous holiday allowances and a commitment to employee development, we provide a supportive environment where your voice truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Lived Experience Consultant User Voice
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those who have experience with User Voice or similar organisations. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for your interview by practising common questions related to lived experiences in the criminal justice system. We want you to showcase your unique perspective, so think about how your journey can inform the role.
✨Tip Number 3
Be flexible and ready to adapt! Since this role involves travel and working across various projects, showing your willingness to embrace change can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Lived Experience Consultant User Voice
Some tips for your application 🫡
Show Your Passion:When writing your CV and cover letter, let your passion for the role shine through. We want to see how your personal lived experience has shaped your perspective and commitment to making a difference in the criminal justice system.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight relevant experiences and skills that align with what we’re looking for at User Voice. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly understand your qualifications and motivations.
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way to ensure it reaches us directly. Plus, you’ll find all the details you need about the role and our mission there!
How to prepare for a job interview at Russell Webster
✨Know Your Story
Make sure you can articulate your personal lived experience of the criminal justice system clearly and confidently. Think about how your experiences have shaped your perspective and how they relate to the role. This is your chance to show how your journey can contribute to the mission of User Voice.
✨Research the Organisation
Familiarise yourself with User Voice’s projects and values. Understanding their approach to advocacy and service improvement will help you align your answers with their goals. It shows that you’re genuinely interested in the role and ready to contribute from day one.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to the justice system. Think about real-life examples from your experience that demonstrate your problem-solving skills and ability to advocate for others. Practice articulating these scenarios to feel more confident during the interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or how User Voice measures success. Asking questions not only shows your interest but also helps you gauge if the organisation is the right fit for you.
