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- Tasks: Shape services for justice system users by sharing your lived experience.
- Company: User Voice, a passionate organisation dedicated to amplifying voices in the justice system.
- Benefits: Competitive salary, generous holiday allowance, and flexible working opportunities.
- Why this job: Make a real difference by influencing change in the criminal justice system.
- Qualifications: Personal lived experience of the criminal justice system and off-license status.
- Other info: Part-time role with travel across London and beyond; apply ASAP!
The predicted salary is between 25000 - 30000 £ per year.
User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant. This role is central to ensuring that the voices of people in the justice system shape the services that affect them.
You’ll work across London prisons, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.
You must be off-license to apply, as this role is subject to HMPPS clearance.
- Part-time Permanent
- £25k- £30k depending on experience
- Bank holidays plus 25 days holiday (pro-rata)
- You must be off community order / prison license
- Probationary period: Six months
Send your CV and cover letter to recruitment@uservoice.org by Sunday 5th April 2026. We encourage you to apply ASAP. Applications will be reviewed and interviews scheduled on a rolling basis.
Lived Experience Consultant employer: Russell Webster
Contact Detail:
Russell Webster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lived Experience Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice field, attend relevant events, and connect with others who share your passion. You never know who might have a lead on a role or can give you insider tips.
✨Tip Number 2
Be ready to share your story! In interviews, your lived experience is your superpower. Prepare to discuss how your journey has shaped your perspective and how it can contribute to the role of Lived Experience Consultant.
✨Tip Number 3
Stay flexible and open-minded! The role involves travel and working across various projects, so being adaptable will make you stand out. Show that you’re ready to embrace new challenges and environments.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and commitment, so don’t hesitate to hit that apply button and let us see what you’ve got!
We think you need these skills to ace Lived Experience Consultant
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your passion for the role shine through. We want to see how your personal lived experience has shaped your views and why you’re committed to making a difference in the criminal justice system.
Tailor Your CV: Make sure your CV highlights relevant experiences that align with the job description. We’re looking for specific examples of how your background can contribute to our mission at User Voice, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at User Voice!
How to prepare for a job interview at Russell Webster
✨Know Your Story
As a Lived Experience Consultant, your personal journey is your greatest asset. Be ready to share your experiences in a way that highlights how they’ve shaped your understanding of the criminal justice system and how they can inform the services you’ll be helping to develop.
✨Research User Voice
Familiarise yourself with User Voice’s mission and projects. Understanding their approach to advocacy and service improvement will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Prepare for Travel Questions
Since this role involves significant travel, be prepared to discuss your flexibility and past experiences with travel. Think about how you manage logistics and adapt to different environments, as this will show your readiness for the demands of the job.
✨Practice Active Listening
During the interview, show that you’re not just sharing your story but also listening to the interviewers. Engage with their questions thoughtfully, and don’t hesitate to ask clarifying questions. This demonstrates your commitment to collaboration and understanding others’ perspectives.